Front Services Supervisor Durant
2 weeks ago
Job Purpose or Objective(s): The Front Services Supervisor manages Valet and Limo Drivers to ensure efficient operations that positively impacts front of the house guest services to ensure guests have a positive experience during arrival and departure. You will report to the Front Services Manager. Start Rate: $21.00/hour | Full-Time | Overnight shift
Primary Tasks:
- Handle all guest complaints and takes internal corrective action.
- Review all work schedules to assure proper use of associate hours to meet guests' and Casino promotion needs ensuring that staffing is present to meet the daily business demands.
- Notify each associate about business demands daily (arrivals, departures, group functions).
- Inform staff of hotel services and amenities.
- Assign specific tasks as they arise to the staff according to the rotation sequence.
- Monitor that associates perform their job responsibilities to the hotel's expected level of service.
- Accommodate all guest requests.
- Coordinate group luggage requirements.
- Maintain and observe cleanliness and working condition of departmental equipment and supplies.
- Perform other duties as may be assigned.
Requirements:
- Clear driving record required (no serious traffic violations)
- Must have and maintain a valid driver's license.
- Apply oral or written (legible) communication techniques.
- Follow established procedures of the Choctaw Nation, Choctaw Casinos, and local management.
- Prior experience in public or private transportation.
Job Identification: 22905
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