Intake Coordinator

1 week ago

Boston, MA, United States Shriners Children's Full time
Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Brigham. It is the world's leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.

Job Overview

We have a full time Intake Coordinator position available.

The pay range for this position is $20.16 hourly to $30.24 hourly. Compensation is determined based on years of experience and department equity.

Responsibilities

  • Responds to new patient inquiries from referral sources or potential patients. Maintains list of referrals.
  • Transcribes orders.
  • Enters patient demographic information, updates insurance information, submits new patient documentation and assigns new medical record numbers.
  • Reviews future orders for new and established patients daily.
  • Answers the phone, covers the front desk and checks patients in/out as required.
  • Reviews charts for signed consent forms.
  • Reviews and follows up on cancellations and no-shows.
  • Schedule visits for offsite services based on the requests of the care team and patients/families.
  • Coordinate patient visits with international office at the affiliate hospital as applicable.
  • Collaborates with Care managers to collect demographics, set up records, and process appointments for international outreach trips.
  • Other duties as assigned.


Qualifications

Education

High School Diploma/GED required

Experience

2 years of experience in a hospital and healthcare systems and practices required

Preferred Skills

Excellent customer service and communication skills

Experience in patient access and insurance verification

Microsoft office proficiency

Bilingual Spanish/English

Shriners Children's is an EOE/Drug-Free, Smoke-Free Workplace.

  • Coordinator, Intake Utilization Management

    1 week ago

    Boston, MA, United States Evolent Full time

    Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved...

  • Treatment Coordinator

    4 days ago

    Boston, MA, United States Casa Esperanza Full time

    Job Description Men's Program Bilingual Residential Substance Abuse Treatment Coordinator Position: Treatment CoordinatorDepartment: Men's ProgramReports To: Men's Program Director Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals...

  • Treatment Coordinator

    2 weeks ago

    Boston, MA, United States Casa Esperanza Full time

    Job Description Men's Program Bilingual Residential Substance Abuse Treatment Coordinator Position: Treatment CoordinatorDepartment: Men's ProgramReports To: Men's Program Director Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals...

  • Treatment Coordinator

    2 weeks ago

    Boston, MA, United States Casa Esperanza Full time

    Job Description Men's Program Bilingual Residential Substance Abuse Treatment Coordinator Position: Treatment CoordinatorDepartment: Men's ProgramReports To: Men's Program Director Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals...

  • Treatment Coordinator

    1 week ago

    Boston, MA, United States Casa Esperanza Full time

    Job Description Men's Program Bilingual Residential Substance Abuse Treatment Coordinator Position: Treatment CoordinatorDepartment: Men's ProgramReports To: Men's Program Director Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals...

  • Treatment Coordinator

    1 week ago

    Boston, MA, United States Casa Esperanza Full time

    Job Description Men's Program Bilingual Residential Substance Abuse Treatment Coordinator Position: Treatment CoordinatorDepartment: Men's ProgramReports To: Men's Program Director Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals...

  • Senior Treatment Coordinator

    3 days ago

    Boston, MA, United States Casa Esperanza Full time

    About Casa Esperanza Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness...

  • Research Nurse Coordinator

    6 days ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Responsible for collaborating with the multidisciplinary Office-Based Opioid Treatment (OBOT) Program Team in caring for opioid dependence and poly substance issues at BMC and through the State of MA. Directs, supervises and provides clinical leadership in caring for patients with addictions in the primary care practice, overseeing the...

  • Research Nurse Coordinator

    2 weeks ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Responsible for collaborating with the multidisciplinary Office-Based Opioid Treatment (OBOT) Program Team in caring for opioid dependence and poly substance issues at BMC and through the State of MA. Directs, supervises and provides clinical leadership in caring for patients with addictions in the primary care practice, overseeing the...

  • Research Nurse Coordinator

    1 week ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Responsible for collaborating with the multidisciplinary Office-Based Opioid Treatment (OBOT) Program Team in caring for opioid dependence and poly substance issues at BMC and through the State of MA. Directs, supervises and provides clinical leadership in caring for patients with addictions in the primary care practice, overseeing the...