Unemployment Insurance Specialist

1 week ago


Frankfort, KY, United States Kentucky Personnel Cabinet Full time

Advertisement Closes

12/30/2025 (7:00 PM EST)

25-07616

Unemployment Insurance Specialist (FFTL)

Pay Grade13

Salary

$3,333.38 Monthly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency

Education & Labor Cabinet | Office of Unemployment Insurance

Location

Remote Work Station
Frankfort, KY 40601 USA

Description

This position is a remote workstation location based on the selected candidate's home address, which can be inany county in Kentucky.

The Office of Unemployment Insurance is an agency of the Education and Labor Cabinet. The Office ofUnemployment Insurance assists Kentuckians who are unemployed or underemployed and actively seekingemployment. The Office oversees unemployment insurance benefit payments, provides claim assistance, enforcesunemployment insurance tax requirements for employers, audits employer records to ensure compliance,adjudicates disputed claims, conducts hearings for claims that have been appealed, and conducts qualitycontrol reviews to ensure each area within the office complies with federal and state regulations.

This is a federally funded time limited (FFTL) position. This means it is a position that is paid entirely asthe result of a federal grant. The duration of employment shall not exceed the life of the federal grant thatfunds the position. An employee appointed to an FFTL position is required to meet the minimum requirements forthe classification. Further, an employee appointed to an FFTL position is designated as an unclassified (non-merit) employee. An FFTL employee is eligible to receive benefits at the same level as a classified (merit)employee in a permanent position.

This position will have access to confidential and sensitive information. The successful candidate will berequired to ensure the safeguarding and security of all confidential andsensitive information and will be required to complete trainings, sign acknowledgments, follow all policiesand adhere to all statutes and requirements pertaining to the safeguarding and security of confidential andsensitive information while employed and after employment ends.

Job Duties:

  • Conducts fact-finding interviews and investigations on disputed unemployment insurance claims.
  • Writes qualitynotice of determination and maintains time lapse standards.
  • Determines eligibility of benefits and employerchargeability.
  • Informs claimants and employers of their rights and responsibilities under the Wagner-Peyser
  • Act and state and federal unemployment laws and regulations.
  • Interprets and analyzes unemployment insurance laws and regulations, as well as federal unemploymentprogram response letters and Unemployment Insurance Commission precedent setting decisions and applies them tothe decisions regarding complex disputed unemployment insurance claims.
  • Answers inquiries from claimants,employers and internal customers.
  • Establishes overpayments, provides additional information for prosecution and maintains assignment datafor weekly reports.
  • Advises and assists claimstaker and fellow adjudicators.
  • Performs other duties as assigned.
Preferred Knowledge, Skills and Abilities:
  • Analytical skills- the ability to analyze complex data, technical data, policy, situations, etc.; toprocess information logically.
  • Problem-solving- the ability to identify potential and existing problems and develop recommendations forimprovement.
  • Judgement- the ability to make well-reasoned and timely decisions based on careful, objective review andinformed analysis.
  • Communication- the ability to communicate clearly and effectively verbally and in writing.
If you are interested in a challenging yet rewarding career with the Office of Unemployment Insurance, whereyou can make a positive difference in the Commonwealth, we would love to review your application.

The Education and Labor Cabinet (ELC) participates in E-Verify. It will provide the federal government withyour Form I-9 information to confirm that you are authorized to work in the U.S. The Cabinet will only use E-Verify once you have accepted a job offer and completed Form I-9. For more information on E-Verify, or if youbelieve that ELC has violated its E-Verify responsibilities, please contact the Department of HomelandSecurity (DHS) at 999-897-7781 or https://dhs.gov/e-verify

Minimum Requirements

EDUCATION:Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS:Three years of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.

Substitute EDUCATION for EXPERIENCE:A master's degree will substitute for one year of the required experience.

Substitute EXPERIENCE for EDUCATION:Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE

Working Conditions

Work is typically performed in an office setting. Travel is required. Typical working conditions for a specific position may be listed on the individual position description.

If you have questions about this advertisement, please contact Renea Houston at ReneaA.Houston@ky.gov or 502-370-6850.

An Equal Opportunity Employer M/F/D

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