Office/Administration - Customer Service Support Lv1
2 days ago
Job Title: Mail And Delivery Serv Rep
Location: Wayzata MN 55391
Duration: 4 Months 1/22/2026 to 5/23/2026
PLEASE REFER TO ATTACHED JOB DESCRIPTION
Position Purpose & Summary
- Record & sort incoming US Government Client mail / inter-office domestic & international mail by department mailstops & locations.
- Process outbound US Government Client mail on Client postal equipment. Knowledge of specialty mail requirements.
- Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled.
- Collect outgoing mail. Operates Client mail inserting equipment to process daily invoices and on-demand projects.
- Assists with fulfillment projects as needed including manual assembly, labeling etc.
- Look up recipient information on website for mail & packages that are insufficiently addressed.
- Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
- 40% Mail Services: Sort, Look Up, deliver and post mail
- 40% Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
- 10% Operate Client mail inserting machine
- 5% Manage customer inquiries regarding mail and shipping services.
- 5% Any other duties as assigned
Required Qualifications
- High school diploma or equivalent
- 1-2 years experience in mail & delivery services
- Basic PC knowledge...Microsoft Outlook, Word & Excel
- Ability to lift up to 35 lbs.
- Effective verbal and written communication skills
Preferred Qualifications
- 1-2 years of dock experience.
- Electic Hand Jack / Forklift experience
Other relevant information to the position:
- This position will provide training & in-depth knowledge of inbound tracking system, mail equipment operation, and US Government Client specialty mail and mail piece quality requirements.
- Hazardous materials transportation compliance knowledge is also aquired in this role. Opportunity to advance to a shipping specialist position.
Internal / External Contacts
- Delivery Services and Mail Services staff
- US Government Client Representatives
- Department Admins
- Excelsior Crossings Service Center
Complexities:
- Working in a fast-paced environment
- Meeting daily deadlines to deliver inbound freight and mail.
- Must work effectively in a team-oriented environment
- Physically demanding work
- Ability to manage time
- Self motivated
- Organized
Impact Area:
- Responsible for providing timely delivery and tracking of mail and inbound packages for employees at Office Center, Excelsior Crossings and MRDC campuses in Minneapolis metro area.
Annual Amount:
- Directly providing service for approximately 4, 500 employees in Minneapolis metro area.
Meet Your Recruiter
Anand Kumar
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Wayzata, MN, United States Three Point Solutions Full timeJob Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata, MN 55391 Duration: 4 Months Shift: Monday-Friday | 7:45 AM - 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process, maintaining documentation, and ensuring smooth internal coordination. Works under general...
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Wayzata, MN, United States Three Point Solutions Full timeJob Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata, MN 55391 Duration: 4 Months Shift: Monday-Friday | 7:45 AM - 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process, maintaining documentation, and ensuring smooth internal coordination. Works under general...
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Wayzata, MN, United States Three Point Solutions Full timeJob Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata, MN 55391 Duration: 4 Months Shift: Monday-Friday | 7:45 AM - 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process, maintaining documentation, and ensuring smooth internal coordination. Works under general...
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Wayzata, MN, United States Three Point Solutions Full timeJob Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata, MN 55391 Duration: 4 Months Shift: Monday-Friday | 7:45 AM - 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process, maintaining documentation, and ensuring smooth internal coordination. Works under general...
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Wayzata, MN, United States Three Point Solutions Full timeJob Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata, MN 55391 Duration: 4 Months Shift: Monday-Friday | 7:45 AM - 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process, maintaining documentation, and ensuring smooth internal coordination. Works under general...
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