Pharmacy Operations Supervisor

10 hours ago

Chandler, AZ, United States Walgreens Full time

Join our team as a Pharmacy Operations Supervisor where you will play a critical role in ensuring day-to-day pharmacy operations run smoothly while delivering exceptional service to our patients and customers. Your responsibilities will include overseeing non-clinical pharmacy activities, managing pharmacy technicians, and fostering a positive environment that enhances the patient experience.

  • Operational Leadership: Oversee daily pharmacy workflows, supporting a certified pharmacy technician role while ensuring compliance with state and federal regulations. Supervise pharmacy technicians and cashiers, and maintain an organized and efficient pharmacy environment.
  • Customer Engagement: Proactively engage with customers to assist with their needs, resolving complaints and ensuring a positive experience. Develop relationships with customers by anticipating their needs and enhancing their overall healthcare journey.
  • Training and Performance Management: Lead the hiring, training, and development of pharmacy technicians. Conduct performance evaluations and ensure consistent adherence to company policies, ensuring a strong team committed to excellence.
  • Inventory and Compliance Oversight: Manage pharmacy inventory and coordinate efforts to maintain compliance with regulatory standards. Ensure accurate processing of prescriptions and insurance claims, addressing any issues that arise.
  • Community Engagement: Manage outreach initiatives and coordinate pharmacist participation in community events, building partnerships with local healthcare providers.

Basic Qualifications:

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification.
  • Minimum one year of pharmacy technician experience in a retail or hospital setting.
  • Fluency in English, with a willingness to work flexible hours.

Preferred Qualifications:

  • Prior experience in people management.
  • Experience with Walgreens with a strong performance evaluation record.

We value diversity and will consider all qualified applicants. The salary range for this role is $22.50 - $31.00 per hour, dependent on experience and qualifications.

If you are dedicated to enhancing the pharmacy experience and leading a team of professionals, we encourage you to apply

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