Manager of Laboratory Services

Hours of Work :
40
Days Of Week :
5
Work Shift :
8X5 Day (United States of America)
Job Description :

Methodist Charlton Medical Center is seeking an experienced and motivated Laboratory Manager to provide leadership, oversight, and direction for our clinical laboratory operations. This role carries 24/7 responsibility for ensuring high-quality, cost-effective laboratory services that support excellent patient care while advancing the mission and values of Methodist Health System.

Key Responsibilities

• Oversee daily laboratory operations, including staffing, scheduling, and performance management.
• Ensure accuracy, integrity, and timeliness of laboratory testing and reporting.
• Maintain compliance with all regulatory, accreditation, and hospital requirements.
• Manage financial resources, budgets, equipment, and supply expenditures.
• Lead the laboratory's quality management and improvement programs.
• Support, coach, and develop staff through training, competency assessments, and continuing education.
• Select and implement appropriate test methodologies and quality control programs.
• Actively participate in hospital committees, interdepartmental teams, and regulatory inspections.
• Foster collaboration, innovation, and continuous improvement across the laboratory.

Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field (Master's preferred).
• Current certification as MT(ASCP) or equivalent preferred.
• Minimum 5 years of progressive laboratory experience, including supervisory or management responsibilities.
• Strong knowledge of laboratory regulations, quality systems, and compliance standards.
• Excellent leadership, communication, and problem-solving skills.

D. Other Considerations (communication, interpersonal skills, etc.)
1. Computer literacy
2. Ability to utilize a multi-line telephone system
3. Demonstrates good communication skills within the department and to outside inquiries
4. Ability to develop and maintain a good working relationship with all levels of staff
5. Ability to prioritize multiple tasks in fast paced environment
6. Maintains professional approach to handling confidential material
7. Works with equipment values in excess of $100,000.00
8. Ability to plan, organize and direct multiple activities concurrently
9. Analytical ability to interpret statistics and financial data
10. Demonstrated evidence of leadership, creativity and self-improvement

I. Primary Function
Responsible for planning, coordinating, supervising and staffing assigned section where a variety of laboratory tests are conducted to obtain data for the use in diagnosis and treatment of disease

II. Essential Duties and Measurements

1. Participates in patient and customer related services, i.e. value management teams, lab/interdepartmental teams and committees
Assist and/or provides the department during times of increased workload or personnel absenteeism with resources needed to provide uninterrupted services to our customers.
Works within the department to ensure the integrity or results by modeling appropriate behavior and reinforcement through teaching

2. Develops, analyzes, maintains a monitors the financial plan within the department. Coordinates and approved laboratory supply expenditures, including cost benefit analyses for equipment and competitive bids. Reviews and approved proper distribution of financial resources. Responsible for the efficient use of personnel with the department

3. Provides a professional open atmosphere for the personal growth of each employee by guiding them in their development and achievement of goals. Provides positive reinforcement for measured successes as well as resources for areas needing improvement Communicates effectively with personnel on all hos0pital and laboratory guidelines. Responsible for the education of multidisciplinary personnel. Develops, maintains, reviews and revises appropriate departmental standard operating procedures and guidelines
Manages entire laboratory on weekends as needed

4. Utilizes innovation and problem solving skills commensurate with the value management approach for both individual and group decision making. Investigates and generates Risk Management and occurrence reports as well as internal quality assurance issues. Develops, implements and maintains in conjunction with the medical and administrative directors an effective QI program for their department

5. Administers and evaluates proficiency and competency assessments given to individual employees and follows through wit worrectiv4e action as needed. Provides opportunities for departmental employees to expand both their technical and professional knowledge base. Continually reevaluates current methodologies to ascertain those areas in which improvements can be made that help to improve patient care. Gathers and reviews individual employee performance abilities by recognizing both areas of strength and weaknesses, thus, teaching the employee to share talents that can be used to benefit and to help build areas needing improvement.

6. Actively involved in reviewing and critiquing possible recommendations of employees and in reviewing articles for possible improvement; thus, sharing information with employees while developing personnel recommendations as well

7` Prepares and participates in regulatory agency inspections. Makes necessary self inspections of department suing appropriate checklists and provides inspectors with all necessary documents requested

Methodist Charlton Medical Center is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, and Lancaster in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care; stroke care; hip and knee joint replacement; women and children's services; and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Get With The Guidelines® Gold and Gold Plus awards from the American Heart Association

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