Patient Access Specialist I
1 week ago
Nemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida.
The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service.
- Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances.
- Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies.
- Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned.
- Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties.
- Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy.
- Ability to cross cover registration functions to support the Patient Financial Services department as needed.
- Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
- Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner.
- Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.
- Check in/check out patients in a timely manner.
- Schedule appointments according to office scheduling policies.
- All other duties as assigned by supervisor or manager.
- High School Diploma required. Specialized (1 year of training beyond high school)
- Minimum three (3) months of experience required.
- Must have Medical Office or Call Center experience.
- Customer Service and Healthcare experience preferred.
- Bilingual (English/Spanish) preferred.
- EPIC experience preferred.
- Competitive base compensation in the top quartile of the market
- Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
- Comprehensive benefits: health, life, dental, vision
- Mortgage assistance, relocation packages and 403B with employer match
- Licensure, CME and dues allowance
- Not-for-profit status; eligibility for Public Service Loan Forgiveness
- For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
#LI-MW1
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org.
-
Patient Access Specialist I
6 days ago
Jacksonville, FL, United States Nemours Full timeNemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance...
-
Patient Access Specialist I
6 days ago
Jacksonville, FL, United States Nemours Full timeNemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance...
-
Patient Access Specialist I
2 days ago
Jacksonville, FL, United States Nemours Full timeNemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance...
-
Patient Access Specialist I
2 days ago
Jacksonville, FL, United States Nemours Full timeNemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance...
-
Jacksonville, FL, United States Baptist Health System Full timeJob Posting Summary *Eligible for Up to $1,000 Sign-On Bonus* Baptist Medical Center Jacksonville is hiring an Office Specialist I for the Behavioral Health Outpatient Department. This is a Full Time days position working M-F from 8:30am to 5:00pm at our Tapestry Park campus. The Office Specialist will support the Behavioral Health Department to accurately...
-
Program Specialist I
6 days ago
Jacksonville, FL, United States Allegis Global Solutions Full timeCompany Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful...
-
Payroll Specialist I
1 week ago
Jacksonville, FL, United States DATASOFT TECHNOLOGIES Full timePosition : Payroll Specialist I Hybrid position (2-3 days in office) in Jacksonville, FL 32225 12 months+ Contract Job ID - 1560-1 SUMMARY: Responsible for performing functions related to the administrative and/or operating payrolls in a timely and accurate manner. Bi-Lingual (English/Spanish) is required. GENERAL RESPONSIBILITIES: Utilizing an...
-
Patient Access Representative
2 weeks ago
Jacksonville, FL, United States Ascension Full timeDetails Department: Imaging Schedule: Evenings Facility: Ascension St. Vincent's 103 Street Avenue Location: Jacksonville , FL Benefits Paid time off (PTO) Various health insurance options & wellness plan Retirement benefits including employer match plan Long-term & short-term disability Employee assistance programs (EAP) Parental leave &...
-
Patient Access Representative
2 weeks ago
Jacksonville, FL, United States Ascension Full timeDetails Department: Imaging Schedule: Evenings Facility: Ascension St. Vincent's 103 Street Avenue Location: Jacksonville, FL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...
-
Patient Claims Specialist
2 weeks ago
Jacksonville, FL, United States Modernizing Medicine Full timeWe are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records...
