Transportation Operations Supervisor
2 days ago
Overview:
MV Transportation is seeking a passionate and dedicated Transportation Operations Supervisor to oversee our street operations. This role ensures compliance with safety and operational requirements while enhancing the service experience for our customers.
Key Responsibilities:
- Conduct comprehensive site checks and road observations, documenting findings and reporting them to project staff.
- Perform wheelchair securement and vehicle cleanliness inspections on in-service vehicles.
- Monitor street operations to ensure on-time performance and adherence to schedules and routes.
- Provide informative customer support at key locations and for site personnel.
- Assist in managing incidents and accidents, collecting necessary information, and helping operations staff maintain service levels.
- Accompany operators to medical facilities when required and ensure compliance with post-accident testing protocols.
- Fill vacant shifts to maintain consistent service delivery.
- Conduct gate checks during pull-out and pull-in times, ensuring on-time service and proper paperwork completion including pre- and post-trip inspections.
- Identify potential rerouting due to traffic, construction, or accidents.
- Ensure operators meet duty fitness standards, uniform requirements, and hold necessary licensing and certifications.
- Support operators with service or passenger-related issues.
- Assist dispatch and maintenance staff with vehicle changes in the field.
- Provide feedback to safety and operations departments regarding service items affecting safety and performance.
- Help determine the preventability of accidents and incidents, recommending future training based on findings.
- Accurately document all field observations and maintain organized records.
- Assist with fueling and parking vehicles as necessary.
Qualifications:
- High School diploma or equivalent required.
- Certifications as per local contract requirements.
- Previous experience in passenger transportation in a similar environment is essential.
- Training or field supervision experience is preferred.
- Excellent safety and service record is a must.
- Familiarity with local operations and training programs.
- Knowledge of client requirements and service performance standards.
- Ability to manage emergency situations effectively.
- Understanding of project-specific vehicles, components, and communication systems.
- Knowledge of State and Federal regulations related to safety programs.
- Strong communication skills in English, both written and spoken.
- Proven ability to work independently and objectively in various situations.
- Valid CDL Class B with Passenger endorsement required.
Starting pay rate: $32.84/hour
MV Transportation is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, creed, national origin, sex, disability, veteran status, or any other protected basis. Your application information will be utilized solely for employment suitability purposes and maintaining applicant statistics.
Applicants may be subject to a pre-employment drug test and background check upon receiving a conditional offer of employment.
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