Client Service Associate
1 day ago
At Park 6 Logistic, we are dedicated to delivering excellence in logistics, brand representation, and client experience. Our work is built on precision, innovation, and reliability. As we continue expanding our presence in new markets, we are looking for professionals who can embody our values and represent our brand with confidence, clarity, and professionalism. Joining our team means stepping into a dynamic environment that values growth, strategic thinking, and long-term career development.
Job Description
We are seeking a dedicated and detail-oriented Client Service Associate to join our team in Boston. In this role, you will serve as a key connection between our clients and internal departments, ensuring smooth communication, timely updates, and exceptional service delivery. This is an ideal position for individuals who thrive in a professional setting, enjoy problem-solving, and are passionate about enhancing the client experience.
Responsibilities
- Assist clients by providing accurate information, timely support, and proactive service solutions.
- Maintain strong communication with internal teams to ensure seamless coordination of logistics tasks.
- Prepare and update client records, documentation, and service reports with high attention to detail.
- Monitor ongoing deliveries, identify potential delays, and provide solutions to maintain client satisfaction.
- Handle inquiries with professionalism and ensure all client needs are addressed efficiently.
- Support administrative and operational tasks to enhance overall service quality.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Problem-solving mindset and proactive approach to client needs.
- Professional demeanor and commitment to high-quality service.
- Competitive salary of $50,000 - $55,000 per year.
- Growth opportunities within a rapidly expanding logistics company.
- Supportive and professional work environment.
- Skill development and training opportunities.
- Stability and long-term career potential within the organization.
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