Director of Volunteer Programs

Director of Volunteer Programs

Department: Resource Development

Reports to: VP of Resource Development

Time Commitment: Exempt

Level: I

Compensation: $73,202-$89,672 salaried*; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more. *For details on the compensation, see Your Compensation section below.

Application Deadline:

Your application is due by 5pm on January 6th, 2025. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.

Note to candidates:
We strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described. Habitat is an organization committed to building a diverse and inclusive organization which means that we recognize that sometimes the best candidate may have a less traditional background. We acknowledge that requirements for educational and experience minimums create invisible barriers for historically oppressed populations in pursuit of employment. Combined with our equity practices, we focus on candidates' abilities to excel within the responsibilities of the position, based on their experience found inside and outside formal education and/or work history. We welcome applicants from all communities and strongly encourage Black, Indigenous, and People of Color, women, individuals with disabilities, immigrants, and members of the LGBTQ+ community to apply for this position.

Who You Are:

You are a strategic, people-centered leader who believes deeply in the power of volunteerism. As our Director of Volunteer Programs, you will lead the development, implementation, and management of all volunteer initiatives across the organization. You will guide a team of two volunteer managers and work cross-functionally to expand volunteer engagement in meaningful, mission-aligned ways.

You set the vision for volunteer engagement, ensure a consistent and high-quality volunteer experience across all construction sites, ReStores, and offices, and track and communicate the impact of volunteer efforts.

You are solution-oriented, thrive on social interaction, and enjoy building systems that nourish, support, and grow volunteerism across a complex organization. You bring a passion for best practices in volunteer engagement and a commitment to continuous learning in this evolving field.

Who we are:

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick-and-mortar stores, one warehouse, and construction sites in Portland, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

You'll be responsible for:
Volunteer Program Strategy & Leadership (50%)

• Developing and implementing a comprehensive volunteer program that advances strategic goals
• Leading the development and implementation of volunteer policies, procedures, and standards
• Developing and managing program budget
• Collaborating with internal teams: including Construction, ReStore, and Resource Development -to integrate volunteer engagement into day-to-day operations
• Managing and mentoring a Volunteer Engagement Manager (Restore Program) and a Volunteer Engagement Manager (Construction Program)

Program Evaluation & Reporting (25%)

• Establishing key performance indicators to evaluate the success and impact of volunteer programs
• Monitoring volunteer program effectiveness and impact through surveys, data analysis, and feedback tools
• Preparing regular reports on volunteer program performance for leadership and the board

Training & Development (25%)

• Creating and providing ongoing professional development opportunities that help volunteers grow
• Designing training programs that equip staff with the skills and confidence to effectively lead volunteers

To be successful, you will have 6+ years of volunteer program leadership that includes:

• Supervisory experience, with a coaching and training-oriented leadership style
• Experience managing multi-site volunteer programs, with strong knowledge of current trends and best practices in volunteerism
• A collaborative approach that fosters open sharing of ideas, concerns, and aspirations
• The ability to build rapport and trust with team members both remotely and in person
• Proven problem-solving skills, including the ability to respond calmly and effectively to unexpected challenges or emergencies
• The ability to work independently, manage multiple priorities, and stay organized

Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

To be considered above and beyond the average candidate in this role, you'll also:

• Hold a current Certified in Volunteer Administration (CVA) credential

Your work environment and activities:

OFFICE/HYBRID

• Your workday will be located in a human-paced, team-oriented, business-casual style office setting.
• Depending on the position's responsibilities, you may be eligible for remote/hybrid work based on performance and access to essential work-related resources.

• While in the office, you will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• An office-based role means that your day will be mostly sedentary, with some time spent moving files, opening filing cabinets, bending, and/or standing on a stool as necessary.
• Occasionally, you will travel between other Habitat locations or temporary worksites.

Your Work Schedule:

• 40-hour work week, generally Monday - Friday 8:30am-4:30pm; some occasional evening or weekend work may be necessary

Your Compensation:

We aim to offer competitive pay and benefits and are committed to equity and transparency in compensation. Basing compensation on a candidate's willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated, particularly for historically oppressed groups. Instead, we determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate's competencies for the role demonstrated during the hiring process.

Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between the pay range minimum $73,202 to pay range midpoint $89,672, not exceed the range midpoint. The full range for this position is $73,202 to $106,142.

Your Benefits Package:

We offer a comprehensive benefits package that includes:

• 100% employer-paid premium for health insurance (medical, vision, alternative care, prescriptions) for employee; 50% premium paid for dependents
• 100% employer-funded Health Reimbursement Account (HRA)
• 100% employer-paid premium for dental insurance for employee; 50% premium paid for dependents
• Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
• 3% matching 403(b) retirement savings plan
• Flexible Spending Accounts (FSA)
• Disability insurance
• Life insurance
• Employee Assistance Program (EAP)

What to expect when you apply:

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact HR@habitatportlandregion.org.

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally, we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.
Apply here: https://bit.ly/HABCAREERS

We will begin reviewing applications on or after January 2, and hope to begin the screening and interview process on a rolling basis as applicants submit interest.

If offered the position, and prior to starting work, you will be asked to complete a background check that includes a criminal record history record. Information from your background check will not necessarily preclude employment, but will be considered in determining your suitability for this position.

Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

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