Front Desk Supervisor

2 weeks ago


Buffalo, NY, United States Benderson Full time
  • Supervise front desk staff and ensure that they provide excellent customer service.
  • Respond to inquiries and requests in a timely and professional manner.
  • Monitor daily operations of the front desk, including visitor management, scheduling, and mail services.
  • Provide mail service for office personnel: Separate mail appropriately, including confidential correspondence, checks, and other mail. Prepare mail for postal pick up and insure proper postage maintained.
  • Perform photocopy projects as requested by company personnel.
  • Answer telephone calls through the company computerized switchboard. Provide appropriate information to callers and transfer calls to company personnel.
  • Prepare overnights for pickup on a daily basis.
  • Drive vehicle to pick up and deliver company materials and correspondence as requested by management.
  • Perform banking assignments, including check depositing and bank deliveries.
  • Perform timely pick up and distribution of mail and faxes from appropriate departments.
  • Perform clerical tasks and projects associated with multiple departments, including computer data entry and filing.
Qualifications
  • Previous experience in a customer service or supervisory role, preferred.
  • Proven leadership and organizational skills.
  • Able to multitask and prioritize tasks.
  • Experience in Microsoft Outlook and Excel.


Pay Range: $24.00 - $27.00 Hourly

Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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