Receptionist - State Farm Agent Team Member

1 week ago

Columbia, SC, United States Shannon Rikard - State Farm Agent Full time

Responsive recruiter

Benefits:

  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:With more than 10 years of serving our community, our office has grown into a close-knit team that truly feels like family. We currently have three full-time and two part-time team members who bring energy, collaboration, and genuine care to our work every day.

I'm a graduate of the University of South Carolina with a degree in Business, and I've built this agency around service, integrity, and connection. We enjoy creating an environment where people feel supported and valued-from offering drinks, snacks, and a full coffee bar to celebrating small traditions that bring us together. One of our favorites is Thankful Thursday, where we rotate preparing a meal and share lunch as a team.

We also provide the opportunity to participate in a retirement plan, giving our team the chance to grow both personally and professionally. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:Shannon Rikard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $30,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, SC and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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