QA Automation-IVR and UAT

7 days ago

Wilmington, DE, United States Purple Drive Full time

Job Description

  • Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman)
  • Proficient in all aspects of the Software Development Life Cycle
  • Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner
  • Strong knowledge of contact center operations, digital banking workflows, and backend banking systems.
  • Proficient in testing IVR, Live Chat, Web and Mobile applications.
  • Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools.
  • Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.).
  • Understanding of UAT best practices, test data management, and end-user validation processes.

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