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Supervisor, Cyber Response

2 weeks ago


Cleveland, OH, United States RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities

  • Execute remediation steps during and after cybersecurity incidents such as ransomware, business email compromise, and malware outbreaks.
  • Rebuild and harden Windows and Microsoft 365 environments, ensuring secure configurations.
  • Assist with restoring servers, applications, and directory services in alignment with recovery plans.
  • Apply security baselines, patching, and configuration changes across client environments.
  • Support forensic and incident response teams by implementing recommended containment and eradication measures.
  • Contribute technical input to long-term security roadmaps.
  • Collaborate with cross-functional teams to ensure recovery tasks are executed efficiently and accurately.
  • Maintain strong documentation of remediation actions performed.
  • Communicate with client on technical needs

Required Qualifications

  • Bachelor's degree in Information Technology or equivalent work experience. 5+ years of hands-on technical experience in IT infrastructure, system administration, or cyber remediation. Strong technical background with:
  • Windows Server (2012+) and Windows 10/11
  • Active Directory and Group Policy
  • Microsoft 365 / Azure AD (Exchange Online, Conditional Access, Intune, Teams)
  • Endpoint and server hardening best practices
  • Backup technologies such as Veeam or Windows Server Backup
  • Networking fundamentals including VPN, firewall, and segmentation
  • Experience with scripting and automation (PowerShell preferred). Ability to work under pressure in fast-moving, high-stakes engagements.
  • Strong problem-solving skills and attention to detail.

Preferred Qualifications

  • Experience with incident recovery or IT rebuilds following ransomware or malware incidents.
  • Familiarity with cloud and hybrid environments, including Azure.
  • Exposure to EDR tools and remediation workflows.
  • Microsoft certifications (MS-500, AZ-500, or equivalent).
  • Previous consulting or managed services experience.
  • Strong teamwork orientation and ability to follow structured processes.
  • Additional experience with enterprise backup and recovery solutions such as Veeam, as well as advanced networking and firewall administration.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $94,400 - $178,800

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.