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Operations Coordinator

3 weeks ago

Houston, TX, United States Better Talent Full time
About Lodgeur

Lodgeur provides stylish, furnished apartments for short- and medium-term stays. We operate in the United States, where most apartments are rented completely unfurnished and require a 12-month lease-even for people who only need housing for a few weeks or months.

Our apartments come fully furnished and ready to live in, with kitchens, fast Wi-Fi, comfortable beds, and professional housekeeping. Guests can book a Lodgeur apartment just like they would a hotel-online, in minutes, with instant confirmation. It's as easy to book as a hotel, but with the comfort of a home-and unlike most Airbnb listings, Lodgeur is professionally operated and consistently reliable.

We serve business travelers, medical patients, relocating families, and others who need a temporary home. Since 2019, we've hosted 12,500+ guests and earned 2,000+ five-star reviews. We're doubling in size this year and growing our team to support that growth.

The Role

We're looking for a hands-on Operations Coordinator-our Smooth Operator-to help keep Lodgeur running like clockwork. You'll support property launches, coordinate housekeeping and maintenance, handle inventory and supplies, and make sure our apartments look picture-perfect for every guest.

This role is ideal for someone who's organized, resourceful, and not afraid to roll up their sleeves. One day you might be helping onboard a new property, the next ensuring a guest's issue is resolved, or tracking down an urgent delivery. You'll work closely with our Operations Manager, General Manager and local contractors, helping keep our operations smooth from start to finish.

Key Responsibilities

Property Onboarding & Setup

  • Assist with new property launches-receiving deliveries, unpacking, assembling items, and ensuring each apartment matches our setup standards.
  • Coordinate with installers, cleaners, and photographers to ensure properties are guest-ready.
  • Verify that smart devices, Wi-Fi, and utilities are set up and functioning properly
  • Perform final quality checks to ensure every unit is "photo-ready."
Cleaning & Maintenance Coordination
  • Prepare and update housekeeping schedules; communicate with cleaners and laundry providers.
  • Review post-cleaning checklists and photos to confirm units meet Lodgeur standards
  • Log and track maintenance issues, following up to ensure timely resolution.
  • Support the Operations Manager and General Manager in implementing quality control inspections and feedback loops.
Inventory & Procurement
  • Monitor stock levels for linens, amenities, and supplies; reorder as needed.
  • Maintain an organized storage area and ensure supplies are easy to access.
  • Receive and label deliveries for new units or replacements.
  • Occasionally purchase or pick up urgent items from local stores.
Guest Support & Building Coordination
  • Support the Sales & Guest Services team with on-site needs (key delivery, equipment swap, etc.).
  • Liaise with property management staff (front desk, leasing, maintenance) to coordinate building access and resolve issues
  • Help maintain good relationships with building partners by ensuring Lodgeur's operations run smoothly on-site.
Admin & Reporting
  • Track inventory and cleaning metrics in our systems (e.g. Track, Breezeway, Airtable).
  • Log field issues and feedback for process improvement
  • Assist with documentation, SOP updates, and photo uploads for internal records.
About You

You are:
  • Reliable, organized, and proactive-you see what needs doing and get it done
  • Hands-on and tech-savvy-you're comfortable using apps, scanning QR codes, and managing tasks digitally.
  • Fluent in English and Spanish (a big plus when communicating with our housekeeping and vendor teams).
  • Detail-oriented with high standards for cleanliness, presentation, and accuracy.
  • Comfortable driving around Houston (you'll need your own vehicle).
  • Legally authorized to work in the U.S.
Tools You'll Use

(We'll train you)
  • Breezeway (cleaning coordination)
  • Airtable, Notion, Google Drive, Slack, and ChatGPT
  • Keycafe (key management), Autohost (guest screening)
Perks & Benefits
  • Work with one of Houston's fastest-growing furnished apartment brands
  • Autonomy and variety in a fast-moving role
  • Opportunities for growth into management as we expand
  • Team events, occasional free stays, and behind-the-scenes insight into hospitality innovation

Compensation: $20.00 - $25.00 an hour based on experience

Location: Houston, TX (Midtown, Medical Center, Upper Kirby, Energy Corridor, and other neighborhoods)

Job Type: Full-time, In-person