Director of Memory Care Services

Discover Your Purpose with Us at Spring Mill Senior Living

As the Director of Memory Care Services, you will play a vital role in enhancing the lives of seniors, fostering meaningful connections, and making a positive impact daily.

Your Role:

In this leadership position, you will guide our dementia and memory care programs, ensuring residents receive compassionate and personalized care and engagement. You will be responsible for program development, compliance, and team leadership while promoting a safe, supportive, and enriching environment.

We are looking for a proactive leader who thrives in dynamic environments and excels at operational excellence. This role is perfect for someone highly skilled in compliance, training, and motivating teams to achieve outstanding results efficiently. You will have the chance to create a significant impact by stabilizing operations, enhancing processes, and ensuring adherence to regulatory standards. If you find energy in turnaround situations and can lead with assurance under tight timelines, this opportunity allows you to showcase your expertise and leadership.

What We Offer

For this role, we provide a competitive starting annual salary of approximately $70,000, commensurate with experience, along with an exciting first-year bonus of $15,000:

• $5,000 after 6 months
• $10,000 after 1 year

After your first year, you will transition to a 10% annual performance bonus target, rewarding your success and impact.

Position Highlights:

• Status: Full Time
• Schedule: Monday-Friday, 9:00 AM-5:00 PM; Management on Duty rotation and on-call as needed
• Location: 3000 Balfour Circle, Phoenixville, PA 19460

Why You'll Love This Community:

At Spring Mill Senior Living, you'll be part of a dedicated team focused on making a meaningful difference every day. Our community values connection, respect, and collaboration, creating a workplace where your ideas and initiatives are encouraged. Team members enjoy a supportive and engaging atmosphere while delivering exceptional care and experiences for residents. With a commitment to well-being, teamwork, and professional growth, Spring Mill offers an environment where you can thrive both personally and professionally while helping residents live their best lives.

What You'll Do:

• Plan, organize, and direct all aspects of the Memory Care program
• Design and implement dementia-specific programming, including Life Skills and individualized engagement
• Collaborate with Activities and Celebrations teams to provide meaningful daily experiences
• Supervise, train, and support care staff, ensuring compassionate and compliant service delivery
• Guide and mentor CNAs and care managers in best practices for dementia care
• Facilitate monthly family support groups and act as a family liaison
• Work with Health & Wellness to align care plans with clinical needs
• Monitor compliance with state, local, and federal dementia care regulations; prepare for audits and inspections
• Manage department budgets, staffing, and performance standards
• Act as the community champion for dementia education and awareness

Qualifications:

• Bachelor's degree preferred
• Minimum 1 year of management experience in dementia/memory care
• Experience supervising CNAs and/or care staff
• Knowledge of dementia care regulations and compliance standards
• Strong leadership, organizational, and coaching skills
• Willingness to work a flexible schedule, including evenings or weekends as needed with Management on Duty responsibilities
• Proficiency with Microsoft Office; experience with electronic care or scheduling systems preferred
• Resident-centered approach with a passion for serving individuals with dementia

Why Join Us?

• Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k), and more for eligible positions
• Thrive in a purpose-driven environment that prioritizes residents
• Join a collaborative, supportive leadership team that values your input
• Build meaningful connections and leave a lasting impact on residents and their loved ones

Benefits You'll Enjoy:

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Meals and uniforms provided
• Employee Assistance Program

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family, a trusted leader in performance, innovation, and lifestyle customization, ranking among the top senior living operators in the U.S. With a focus on innovation, operational excellence, and personalized lifestyle enhancements, Discovery Management Group plays a fundamental role in serving over 6,500 residents nationwide.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.