Part-Time Customer Assistant Representative | Bellmore, NY
2 weeks ago
We’re immediately hiringfor Bellmore, NY office The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non airport branch location.
The starting rate of pay is $18.25 / hour. Employees have the opportunity to earn yearly merit increases based on performance.
This position is located in our office in Bellmore:
2900 Merrick Road, Bellmore, NY 11710
This is a part-time position. This role is 25 hours per week with required availability on:
Saturdays: 9:00am - 1:00pm
Sunday: 9:00am - 12:00pm
*flexible schedule available for remaining 18 hours/week*
Responsibilities- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
- Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Inquire about service, satisfaction and document dissatisfaction.
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
- Use of proper statement to determine if vehicle is being returned with full tank of gas.
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
- Keep lot organized for ease of access and traffic flow.
- Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
- Understand the damage loss report reporting procedure.
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years old.
- Must have two years college experience OR at least two years of customer service experience
- Must have a high school diploma or GED
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
- Must be able to read, write, and speak English
- Apart from religious observation, you must be available to work:
Sunday 9:00 AM – 12:00 PMSaturday 9:00 AM – 1:00 PM
-
Massapequa, NY, United States Enterprise Mobility Inc Full timeOverview We're immediately hiring for Bellmore, NY office! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide...
-
Massapequa, NY, United States Enterprise Mobility Inc Full timeOverview We're immediately hiring for Bellmore, NY office! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide...
-
Massapequa, NY, United States Raymour & Flanigan Full timeWho we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most...
-
Customer Service Representative
6 days ago
Massapequa, NY, United States Network Adjusters Full timeNetwork Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless...
-
Sales Associate: North Massapequa
1 week ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
-
Sales Associate: North Massapequa
6 days ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
-
Sales Associate: North Massapequa
5 days ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
-
Sales Associate: North Massapequa
2 weeks ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
-
Sales Associate: North Massapequa
2 weeks ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
-
Sales Associate: North Massapequa
2 weeks ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
