Manager, Oncology Services

Department:

35852 Advocate Good Shepherd Hospital - Med Surg: IU Oncology Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F

Pay Range
$50.05 - $75.10

Major Responsibilities:
Operations
1)Responsible for management and coordination of programs and therapy areas within the Out Patient Oncology service lines. These areas includes but are not limited to (Infusion, Navigation, Survivorship, Genetics, MDOC, Financial Navigation, Dietitian). Work collaboratively with management of access services and pharmacy. • Design and organize the path of patients within the system, therefore assuring timely patient care. • Develop and monitor systems for obtaining information critical to effective patient care. • Implement, develop and maintain automated system for registration and insurance verification
2)Assure established processes are managed properly.
3)Participate in short and long term planning relating to Out Patient Oncology services. • This includes needs assessments and coordination of capital requests.
4)Maintain current knowledge base necessary for managing computer systems, billing practices, insurance coverage, federal and state laws, nursing assessments, and treatment schedules
5)Establish and maintain appropriate staffing levels
6)Monitor patient care - assure that patient satisfaction is maintained and implement improvement plans accordingly
7)Develop and implement policies and procedures for Out Patient Oncology to assure effective and efficient operation of various departments
8)Ensure compliance with all regulatory governing bodies. Active engagement and leadership with the Commission on Cancer.
9)Maintain constructive, collaborative working relationships with the ACS, Gilda's Club and other outside organizations. Develop and implement support services and groups
10)Assure educational materials are offered to all oncology and breast health patients

Human Resource Administration
1)Handle routine human resource processes such as job posting, interviewing, hiring status changes, payroll and payroll corrections, leave of absences, etc.
2)Knowledgeable about basic benefit issues and answers basic benefit questions
3)Conduct regular staff meetings and facilitates and subcommittee meetings
4)Evaluate and conducts performance reviews for staff in a timely manner
5)Coordinate recruitment activities on an as needed basis and promotes retention activities
6)Assesses educational needs of the staff and facilitates educational activities
7)Ensure adequate staff orientation
8)Implement and coordinate disciplinary procedures
9)Monitor staff performance levels and facilitate performance improvement activities

Preparation and Administration of Budgets
1)Assure that all aspects of operating expenses are within budget
2)Partner with the Director of Cancer Institute and purchasing to ensure that all capital expenditures are correctly processed though the Advocate system
3)Plan and administer an annual budget and monitor expenditures; report and justify variances on an ongoing basis
4)Assure efficient utilization of staff, supplies and equipment
5)Audit inventory levels and costs of supplies maintained in each area
6)Responsible for working with Finance and Business Manager to ensure charge master, RVU and billing are accurate.
7)Consult with the director of imaging services to plan and develop ancillary programs and assist with feasibility studies
8)Participate in Capital expenditure projects
9)Stay abreast of insurance and benefit changes
10)Assure appropriate coding is utilized for billing practices

Collaboration with Peers and Executive Relationship Building
1)Monitor physician use of Out Patient Oncology areas and identifies opportunities for improvement

Customer Relations
1)Consult with physicians, management and other health care professionals to assure delivery of quality care, patent satisfaction and utilization of area health services.
2)Develop and implement customer service programs to meet the needs of varying customers including patients staff physicians and community
3)Actively participate in committees and projects
4)Coordinate hospital activities to ensure customer satisfaction while maintaining cost effectiveness

Growth and Development
1)Keep abreast of current standards of care via literature, educational events international and external resources and internal/external networking
2)Maintain memberships in professional and community organizations
3)Participate in activities to enhance professional growth by involvement in professional organizations and continuing education
4)Participate in Advocate system wide Councils
5)Develop and maintain constructive working relationships with Medical Directors and other physicians.

Facilities
1)Ensure efficient maintenance of hospital facilities and equipment
2)Responsible for safe operations of Out Patient Oncology equipment
3)Attend Environment of Care Committee and ensures that all established policies and procedures concerning environment of care are adhered to. This includes Disaster Plans, Hazardous Communication, and equipment and utility management

Regulatory Compliance
1)Attend all hospital meetings to keep aligned with all regulatory body regulations
2)Collaborate with various agencies to assure that all departments provide patient care according to guidelines
3)Assure that all staff maintain appropriate CEUs and licensure

Operations
1)Facilitate vendor demonstrations and coordinate theses with Advocate Business Conduct Guidelines
2)Conduct special projects and studies related to CoC Programmatic goals and studies
3)Thoroughly knowledgeable of patient flow through all patient facilities
4)In collaboration with the Director of the Cancer Institute develop a process by which the Cancer Institute can meet Survivorship Care Plan targets as established by the CoC.
5)Working with the Director develop quantifiable metrics for tracking productivity of Nurse Navigators.

Education/Experience Required:

Bachelors degree in relevant field is required. 3-5 plus years Supervisory or Management experience Oncology experience required

Knowledge, Skills & Abilities Required:

Organizational, planning and delegation skills • Team building, leadership and communication skills. • Ability to succeed in a changing environment and handle multiple responsibilities. • Strong drive to achieve superior results • Quality improvement expertise. • Team leadership skills.
Not Required

Physical Requirements and Working Conditions:

Ability to work with patients in a fast paced environment with established time constraints. Flexible schedule, may include some weekends May be required to participate in community service programs

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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