Program Manager, Demo
7 days ago
Over the past 30+ years, CRI has partnered with countless companies to create workplaces that become ecosystems for imagination, inspiration, and ideas.
In the landscape of ever-changing office design, we strive to create resilient workplaces that become launch pads for teams to feel excited, motivated, and encouraged to do their best work.
Our expertise is built upon a solid foundation of workplace strategy and furniture design, project management, and client advocacy. We are passionate about our values and strive to be an example of excellence in all that we do.
About the Role:
The Program Manager, Demo & Décor at Align Furniture Services, will play a pivotal role in shaping how our clients experience the Demo & Décor programs. They will be the go-to expert for customers, guiding them through every step of the demo process, from initial requests to seamless delivery and ongoing inventory management. The Program Manager will have the autonomy to build strong client relationships, solve complex challenges, and ensure every detail is handled with care.
This hybrid role is based in the San Francisco Bay Area, with a minimum of three days per week required on-site in San Leandro to support operational success.
Summary of Responsibilities:
- Serve as the primary point of contact for all Demo and Décor requests from customers.
- Create quotes based on requested Demo/Décor inventory for delivery.
- Manage monthly billing for warehousing customer inventory, based on the space required.
- Maintain accurate inventories, including photography and product descriptions.
- Upload and organize all Demo/Décor-related documentation (receiving reports, work orders, invoices, etc.) in a timely manner.
- Collaborate with cohorts such as the Director of Field Logistics, Facilities Manager, Décor Coordinators, and Warehouse Specialist.
- Delegate tasks and provide guidance to team members (such as Décor Coordinators and Warehouse Specialist) as a source of information and support, serving as an indirect leader without direct management responsibilities.
- Utilize SnapTracker (asset management), CORE (invoicing), and Microsoft Office 365 applications.
- Report and document demo damages, and communicate with clients as needed.
- Ensure the highest level of customer satisfaction through professionalism, integrity, and sound judgment.
- Occasionally inspect furniture products and train the Warehouse Specialist on care/protection practices (minimal physical requirements).
Experience/Skills:
- 5+ years of experience in logistics, project coordination, asset management, and customer service.
- Bachelor's degree in Business Administration or related field is preferred but not required.
- Strong organizational, time management, and resource management skills.
- Excellent interpersonal and communication skills.
- Detail-oriented, flexible, and service-oriented with the ability to multi-task, problem solve, and prioritize effectively.
- Working knowledge of PC and Microsoft Office software (Word, Excel, etc.).
- Experience with SnapTracker, CORE, mHelpdesk, and AXwrap is a plus.
- Example certifications (not required, but valued):
- Logistics: CLTD, CSCP, CLA
- Project Coordination: PMP, CAPM, CompTIA Project+
- Asset Management: CAMS, IAM Certificate
- Be a Good Human - Be kind, be respectful, be positive. Have fun and always do the right thing.
- Be the Best Teammate - Roll up your sleeves, share the wins and problem solve collaboratively.
- Be Inquisitive - Find the why, value learning. Each day is an opportunity to be better.
- Be a Design Thinker - From strategy to operations, question, ideate and solve with empathy.
- Lead by Example - Go above & beyond. Expect the best of yourself and each other every day.
- Be Yourself - Live our values with your personality.? We want you to be you
Salary Description
$65,000 - $80,000
-
Demo Site Manager
1 day ago
San Francisco, CA, United States Rippling Full timeAbout Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...
-
Demo Site Manager
2 days ago
San Francisco, CA, United States Rippling Full timeAbout Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...
-
San Francisco, CA, United States IFS Full timeJob Description We are seeking a highly technical Demo Infrastructure Engineer who will own the stability, scalability, and reliability of our demo environments for the Loops Agentic AI platform. This role ensures our field sales engineers have complete confidence that every demo they deliver is predictable, consistent, stable — and always ready to go.This...
-
San Francisco, CA, United States IFS Full timeJob Description We are seeking a highly technical Demo Infrastructure Engineer who will own the stability, scalability, and reliability of our demo environments for the Loops Agentic AI platform. This role ensures our field sales engineers have complete confidence that every demo they deliver is predictable, consistent, stable — and always ready to go.This...
-
Senior Manager, Demo Product Marketing
2 weeks ago
San Francisco, CA, United States Salesforce.Com Inc Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
-
San Francisco, CA, United States Atlassian Full timeOverviewWorking at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Role Summary As Senior Product Manager for Rovo, you will...
-
San Francisco, CA, United States Atlassian Full timeOverviewWorking at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Role Summary As Senior Product Manager for Rovo, you will...
-
San Francisco, CA, United States Atlassian Full timeOverviewWorking at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Role Summary As Senior Product Manager for Rovo, you will...
-
Outbound Product Manager, Demo Architect
5 days ago
San Francisco, CA, United States IFS North America Full timeFull-time Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...
-
Program Manager, Housing
2 weeks ago
San Leandro, CA, United States Abode Services Full timeAbode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Manager, Housing for our programs in Alameda County. About The Role: The Programs Manager is responsible for the oversight of various Housing Programs serving homeless individuals and families. Key responsibilities include supervision of...
