SAP S4HANA Order to Cash Workstream Implementation Manager

4 days ago

Lakewood, CO, United States Artech Full time
NO C2C - Direct Hire
Must be US Citizens, GC Holders, or Perm Residents
No sponsorship available now OR in the future** This includes F1-OPT, H4
W2 - Salaried

REMOTE w/ travel 1-2 times per month

JOB SUMMARY

We are seeking a skilled SAP S/4HANA Order to Cash (O2C) Implementation Manager to lead and drive the strategy, design, and implementation of the O2C processes as part of a global S/4HANA business transformation program. This role is responsible for ensuring scalable, standardized, and optimized processes across the quote-to-cash lifecycle, with a strong focus on customer experience, operational efficiency, and financial integration. This position reports to the overall SAP S4 Program Leader.

Required Experience

The ideal candidate has successfully led an ECC6 to SAP S/4HANA transformation for the OTC workstream in a global, highly regulated environment. Proven experience delivering large-scale, cross-functional ERP programs with discipline, urgency, and a focus on measurable business value is essential.

ESSENTIAL DUTIES
  • Lead 4-in-a-box functional teams (function workstream, IT, and SI) throughout program milestones and deliverables.
  • Lead the global Order to Cash workstream within the SAP S/4HANA transformation initiative, covering Quote Management, Sales Order Processing, Delivery, Invoicing, Credit Management, and Revenue Recognition, working closely with the systems integrator.
  • Assist with design and configuration of core S/4HANA modules including Sales and Distribution, Credit Management, and integration with Finance, Manufacturing, and Delivery.
  • Conduct workshops with global business and IT stakeholders to define future-state OTC processes aligned with S/4HANA best practices.
  • Collaborate closely with adjacent workstreams such as Finance (billing and revenue recognition), Logistics (delivery and fulfillment), and Customer Experience (CRM, CPQ).
  • Define customer master data governance and support data migration for customers, pricing, and contracts.
  • Implement Fiori apps, embedded analytics, and automation capabilities to optimize order fulfillment and billing accuracy.
  • Manage functional specification development for customizations, integrations, or enhancements.
  • Plan and execute testing (SIT, UAT) and ensure end-user training and change management readiness.
  • Ensure compliance with tax, regulatory, trade, and audit requirements within the O2C process.
  • Apply concepts of GxP & ISO Validation Protocols.
  • Partner with Organizational Change Management Lead for training and organizational readiness.
  • Build and maintain strong relationships with key stakeholders.
ADDITIONAL DUTIES
  • Lead cross-functional collaboration to ensure global alignment and buy-in.
  • Provide strategic and tactical advice on project planning, execution, and change management.
  • Track status and metrics on project delivery and value; escalate deviations from plan and budget.
  • Monitor program progress, identify risks, and implement mitigation strategies.
  • Resolve and/or escalate program-related issues in a timely manner.
MINIMUM QUALIFICATION REQUIREMENTS

Experience
  • Bachelor's or Master's degree in Business, IT, Supply Chain, or related field.
  • 8+ years of SAP experience, including at least one full-cycle S/4HANA implementation with a focus on O2C.
  • Deep knowledge of SAP SD, Pricing, Billing, Credit Management (FSCM), and integration with FI/CO.
  • Experience with revenue recognition (RAR/SD RevRec) in compliance with IFRS 15 / ASC 606.
  • Strong understanding of quote-to-cash lifecycle and its impact on customer service and working capital.
  • Familiarity with interfaces to external systems (CRM, 3PLs, eCommerce, EDI, tax engines).
  • Familiarity with Agile and/or Activate methodologies.
  • Demonstrated experience leading global transformation initiatives and working across time zones and cultures.
Skills
  • SAP S/4HANA SD certification or relevant training.
  • Familiarity with SAP CX (Customer Experience), Salesforce, or CPQ platforms.
  • Experience with SAP Advanced ATP, MDG, or Subscription Billing is a plus.
  • Knowledge of tools like Signavio is a bonus.
  • Working knowledge of automation or RPA tools applied to order management or invoicing processes.
  • Exceptional verbal and written communication skills.
  • Strong leadership abilities and experience working with cross-functional teams.
Certificates, Licenses, Registrations
  • SAP certifications in Sales and Distribution preferred.

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