Patient Service Coordinator- Urology
4 days ago
DEPARTMENT: Urology
STATUS: Full-Time Non-Exempt (Hourly)
LOCATION: 50 Eastdale Ave Poughkeepsie, NY 12603
REPORTS TO: Practice Manager
SHIFT/CORE HOURS: Monday- Friday 8:00-4:30PM or 8:30AM-5:00PM
Exciting Careers Await at Premier Medical Group
Who We Are
We are a physician-owned, multi-specialty medical practice with strong roots in the Hudson Valley. At Premier Medical Group, we are dedicated to delivering outstanding, quality healthcare across our community and beyond. Our large and diverse network is comprised of over 500 dedicated team members working across 16 locations, including a robust team of 100 providers offering care in 14 distinct specialties.
We pride ourselves on delivering the latest in advanced diagnostic and therapeutic services, compassionate care, and a team-oriented approach. If you're passionate about making a difference and being part of a team committed to improving community health, we want YOU to join us
Who You Are
You're a compassionate and results-oriented individual who thrives in a patient-centered healthcare environment You're a skilled communicator, effortlessly connecting with patients, colleagues, physicians, and the public. You possess strong critical thinking abilities and a positive outlook, tackling challenges with creativity and flexibility. You're eager to contribute to the success of Premier Medical Group, embracing the opportunity to travel to different locations within our network as needed.
What we offer
• Comprehensive Medical, Dental, and Vision Coverage
• Voluntary Benefits (e.g., life insurance, disability)
• 22 paid time off days (including holidays) at start, with growth over time
• 401(k) with up to 5% Employer Contribution/Profit Sharing
• Education Assistance
• Employee Assistance Program (EAP) for mental health and wellness support
• ...And Much More
The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
- Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure.
- Takes appropriate action in responding to questions from patients.
- Checks insurance eligibility
- Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure.
- Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR.
- Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
- Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
- Schedules post-op follow-up as needed and provides any other directional information.
- Reviews provider's schedule for accuracy, and reschedules appointments as needed.
- Completes requests for medical records or information following HIPAA guidelines.
- Other job duties as assigned.
- Minimum of a High School diploma; Associates Degree preferred.
- 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience.
- Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
- Proven history of providing exceptional patient service
- Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner
- Ability to multi-task in a busy medical practice.
- Able to work both independently and collaboratively in a team environment.
- Able to manage demanding workload with accuracy.
- Working knowledge of EMR and Microsoft Office products preferred
- Willingness to travel to designated Premier Medical Group locations.
Premier Medical Group is an Equal Opportunity Employer
Pay Range: $19 - $23 per hour
-
Patient Service Coordinator
2 days ago
Poughkeepsie, NY, United States Premier Medical Group Full timeThe Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure...
-
Patient Service Coordinator
11 hours ago
Poughkeepsie, NY, United States Premier Medical Group Full timeThe Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure...
-
Service Coordinator
2 days ago
Poughkeepsie, NY, United States BHIRED Full timeA growing healthcare organization in Crown Heights is seeking a Service Coordinator to manage a caseload of up to 25 patients. This role involves arranging transportation, ordering medical supplies, completing paperwork, and ensuring that all monthly and yearly documentation requirements are met. The ideal candidate will have strong case management skills,...
-
Service Coordinator
10 hours ago
Poughkeepsie, NY, United States BHIRED Full timeA growing healthcare organization in Crown Heights is seeking a Service Coordinator to manage a caseload of up to 25 patients. This role involves arranging transportation, ordering medical supplies, completing paperwork, and ensuring that all monthly and yearly documentation requirements are met. The ideal candidate will have strong case management skills,...
-
Service Admin Coordinator
2 weeks ago
Poughkeepsie, NY, United States Petro Home Services Full timeAre you interested in taking your next career step with an industry leader? Do you have exceptional organizational skills? Do you work well independently, as well as a part of a team? We have just the opportunity for you! We are a leading home services provider, and due to our continued growth we are looking for a highly skilled individual to work as a...
-
Service Admin Coordinator
4 days ago
Poughkeepsie, NY, United States Petro Home Services Full timeAre you interested in taking your next career step with an industry leader? Do you have exceptional organizational skills? Do you work well independently, as well as a part of a team? We have just the opportunity for you! We are a leading home services provider, and due to our continued growth we are looking for a highly skilled individual to work as a...
-
LTSS Service Coordinator
2 days ago
Poughkeepsie, NY, United States Elevance Health Full timeLTSS Service Coordinator - RN Telehealth The LTSS Service Coordinator - RN Telehealth is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises...
-
LTSS Service Coordinator
2 days ago
Poughkeepsie, NY, United States Elevance Health Full timeLTSS Service Coordinator - RN Telehealth The LTSS Service Coordinator - RN Telehealth is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises...
-
LTSS Service Coordinator
16 hours ago
Poughkeepsie, NY, United States Elevance Health Full timeLTSS Service Coordinator - RN Telehealth The LTSS Service Coordinator - RN Telehealth is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises...
-
LTSS Service Coordinator
13 hours ago
Poughkeepsie, NY, United States Elevance Health Full timeLTSS Service Coordinator - RN Telehealth The LTSS Service Coordinator - RN Telehealth is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises...
