Front Office Concierge

2 weeks ago

Vestavia Hills, AL, United States PCH, Inc. Full time

As a member of our resort, the primary role of Front Office Concierge is to assist the guests in booking and setting up activities such as dining, golf, massage, and any other requests from the guests to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficientl,y and informs guests of hotel services, features, and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.

Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and a
destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 square feet of space, and a capacity of over 1,000 in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more

As a part of the PCH Hotels & Resorts portfolio, Ross Bridge associates enjoy a comprehensive benefit package and a wide array of perks and discounts, including:

  • Full health, dental, and vision coverage, including both FSA and HSA options,
  • 401k with matching
  • Hotel, F&B, golf, and retail discounts throughout the company properties
  • Worldwide Marriott discounts
  • And much more


Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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