Lead Field Service

6 days ago

Post Falls, ID, United States Slick Rock Tanning Spa Full time

Slick Rock is a fast-growing wellness spa with locations across Spokane, North Idaho, and Boise. We help clients look and feel their best with modern sun, spray & spa equipment and a clean, welcoming experience. We're a small, supportive company where people work hard, help each other win, and take pride in doing things the right way.

Our core values guide everything we do - transparent, accountable, disciplined, aligned, inspirational, and results-oriented.

Pay: $22-$24/hr + 10% incentive compensation
Team: You + one technician
Schedule: Monday-Friday, 7:30am-4:30pm (occasional flexibility for extended repairs, special projects, or rare weekend needs).
Optional 4x10 schedule may be available based on business needs and team coverage.
Territory: Spokane + North Idaho (company van provided)

About the Role

Lead a small, dependable service team while staying hands-on in the field. You'll schedule and prioritize work orders, perform advanced repairs, manage inventory, and ensure equipment across all locations stays reliable and ready for clients.

What You'll Do

  • Review, prioritize, and approve work orders
  • Schedule work for yourself and your technician
  • Perform advanced mechanical/electrical repairs
  • Troubleshoot escalated issues and hardware/device problems (drivers, peripherals, LAN-connected devices)
  • Order and manage parts inventory (lamps, filters, valves)
  • Plan preventive maintenance cycles (e.g., relamps, details)
  • Create simple SOPs for recurring repairs/processes
  • Report downtime trends to the Director of Operations
  • Conduct bi-weekly 1:1s with your technician
What You Bring
  • Strong mechanical, electrical, and device-troubleshooting skills
  • Ability to diagnose complex issues and research solutions
  • Excellent planning and communication
  • Reliable, steady leadership style
  • Valid driver's license + clean driving record
Why You'll Love It
  • Company van, tools, and all equipment provided
  • Hands-on leadership without corporate layers
  • High autonomy with clear, measurable goals
  • Opportunity to shape processes as our company grows
  • Stable, long-term role in a supportive team
Benefits
  • 401(k) with 3.5% company match
  • Health insurance
  • PTO that increases at anniversary milestones
  • Company closed on major holidays
  • Free employee wellness membership
  • Paid training + professional development
  • Additional benefits (such as dental/vision) under evaluation as our team expands
Physical Needs
  • Lift 50 lbs (team lift 100+ lbs)
  • Bend, kneel, crouch, climb ladders
  • Work in tight or equipment-filled spaces
  • Daily travel between local sites
  • Occasional regional travel for special projects and new-location openings (planned in advance; expenses covered)


Move your name to the top by emailing your resume in addition to submitting your application:
dawn @slickrocktanningspa.com (include job title in subject line)

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