Surgery Scheduler

2 weeks ago

Manitowoc, WI, United States BayCare Clinic Full time

Come work where passion, quality, vision, professionalism, and synergy are valued BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients.

BayCare Clinic Orthopedics and Sports Medicine in Manitowoc is looking for a Surgery Scheduler to join our team. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. The typical hours for this role are 40 hours per week, between Monday–Friday, between 7:00a.m. and 5:00p.m. No Holidays No Weekends

The Clinic:

BayCare Clinic is a successful, dynamic group comprised of 20+ specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice:

Orthopedics and Sports Medicine is a rapidly growing, high-volume practice, providing expert care while offering diagnoses, treatment and rehabilitation for bone, joint and connective tissue disorders. Located in Manitowoc, Wisconsin across from Lake Michigan, our new state of the art facility has dedicated procedure rooms, diagnostic imaging, regenerative medicine, and multiple treatment options for all.

The Team:

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job:

  • Schedules/coordinates appointments related to surgery for patients.
  • Verifies availability of date, time, and anesthesia for scheduled surgical procedures.
  • Accurately obtains scheduling information including procedure, type of anesthesia, length of stay, and patient demographics.
  • Promptly schedules surgical procedures while observing block times.
  • Communicates with hospital staff regarding procedure scheduling and pre-operative testing.
  • Accurately records surgical cancellations and reasons in computer.
  • Annotates all information accurately into EPIC.
  • Answers phone calls in a timely and courteous manner and properly disposes of the calls.
  • Coordinates with surgical reps for upcoming surgical cases.
  • Notifies appropriate staff of supply/forms shortages.
  • Compiles and mails surgical information to patients.
  • Communicates surgeons’ days off for OR utilization at the hospital.
  • Respects and maintains confidentiality.
  • Works in a safe, compliant and ethical manner at all times.
The Requirements:
  • Associate degree in a health care field.
  • 6-months to 1-year related experience/training or equivalent of education/experience.
  • Strong communication and interpersonal skills required.
  • Working knowledge of computers and appropriate software (Outlook, MS Word, EPIC).


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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