Field Service Engineer

Job Description:

Looking to pivot into an exciting new role where your technical skills can truly make an impact?

A leading custom automation firm, renowned for designing, building, and integrating cutting-edge special machines and automated solutions, is seeking a talented Field Service Engineer to join our growing team. We craft bespoke systems incorporating advanced robotics, vision, laser applications, and complex assembly lines for diverse industries. This role is perfect for a proactive individual eager to apply their technical acumen in a dynamic, client-facing environment, ensuring our innovative solutions perform flawlessly in the field.

Key Responsibilities:

* Perform installation, commissioning, and startup of complex custom automation equipment at client sites.

* Conduct comprehensive diagnostic troubleshooting of mechanical, electrical, pneumatic, and software-related issues.

* Execute preventative maintenance routines and necessary repairs to maximize machine uptime.

* Provide on-site technical support and training to client personnel on equipment operation and maintenance.

* Collaborate with engineering and manufacturing teams to resolve complex technical challenges and provide field feedback for continuous improvement.

* Generate detailed service reports, including problem descriptions, resolutions, and recommendations.

* Manage travel logistics efficiently to various customer locations, often requiring extensive travel.

Recommended Qualifications:

* Associate's degree or technical certification in Electrical Engineering Technology, Mechanical Engineering Technology, Mechatronics, or a related field.

* 1-3 years of experience in a field service, maintenance, or technical support role, ideally within an industrial automation or manufacturing environment.

* Basic understanding of PLC logic (e.g., Allen-Bradley, Siemens), HMI interfaces, and industrial control systems.

* Familiarity with interpreting electrical schematics, mechanical drawings, and pneumatic diagrams.

* Strong mechanical aptitude and hands-on experience with industrial machinery.

* Excellent problem-solving skills and a methodical approach to fault diagnosis.

* Ability to work independently and manage time effectively while on customer sites.

* Willingness and ability to travel extensively (up to 75% or more) throughout North America, with potential for international travel.

Preferred Qualifications:

* Bachelor's degree in Engineering or a related technical discipline.

* Experience with industrial robotics (e.g., Fanuc, KUKA, ABB) or vision systems (e.g., Cognex, Keyence).

* Proficiency in using a variety of hand tools, power tools, and precision measuring instruments.

* Prior experience in a custom machine build or systems integration environment.

* Exceptional communication and interpersonal skills for effective client interaction.

Roles That Should Apply:

* Automation Technician

* Controls Technician

* Maintenance Technician (Industrial)

* Robotics Technician

* Electromechanical Technician

If you're ready to make your mark by ensuring the peak performance of cutting-edge automation solutions and are excited by the prospect of frequent travel and diverse challenges, we encourage you to apply. This is an unparalleled opportunity to pivot your career into a highly specialized field, contributing directly to client success and the advancement of custom manufacturing technologies.

Required Skills:
• Robotics
• Diagrams
• BASIC
• Logistics
• Interfaces
• Resolutions
• Machinery
• Electrical Engineering
• Travel
• Mechanical Engineering
• Commissioning
• Continuous Improvement
• Manufacturing
• Interpersonal Skills
• Automation
• Technical Support
• Integration
• Troubleshooting
• Maintenance
• Engineering
• Training
• Communication

Salary Package:
$ 70,000.00 - 90,000.00 (US Dollar)

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