Sales & Customer Service Associate

2 weeks ago

Savage, MN, United States Massage Envy Full time
Overview

Sales & Customer Service Association role at Massage Envy. The position focuses on delivering excellent customer service, educating clients on services, and supporting clinic operations.

Perks & Pay
  • Competitive base pay of $17-$20 per hour plus bonuses
  • Healthcare options including medical, dental
  • Paid time off
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 40% off all products
Qualified Candidates
  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support
  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

Note: ME SPE Franchising, LLC is a franchisor; the franchisee for each location is the employer. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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