Scrum Master- TEC Mailing Solutions

Scrum Master- TEC Mailing Solutions

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Company: TEC Mailing Solutions (a Banyan Software Company) Location: Remote (U.S) Reports To: Chief Operating Officer (TEC Mailing) Department: Product & Engineering Budget: USD 100k-110k/annum

About TEC Mailing

TEC Mailing, part of the Banyan Software family, is transforming the print and mailing industry through cloud-based automation and digital workflow solutions. We're a small, high-performing engineering team within a global SaaS portfolio that values collaboration, data-driven decision making, and continuous improvement. We are seeking a Scrum Master / Development Manager who can bring structure, speed, and clarity to our engineering efforts while leading a distributed team toward operational excellence. This is a hands-on leadership role that blends agile delivery expertise with day-to-day team management.

The Opportunity

As Scrum Master and Development Manager you'll ensure that each sprint delivers measurable value. You'll refine agile processes for speed, quality, and predictability while also directly managing and developing the team. Your leadership will help embed data-driven decision making, foster ownership and accountability, and accelerate effectiveness and productivity.

This is an ideal role for a pragmatic, people-focused agile leader who can coach, guide, and elevate the performance of a high-ownership development team.

What You'll Do Team Leadership & Management

• Manage, mentor, and support the development team that is divided into two functional scrum teams, fostering a culture of accountability, high performance, and continuous improvement.
• Set clear expectations and push for excellencehelping team members stretch beyond minimum workload to achieve meaningful outcomes.
• Collaborate closely with Product and technical leads to align capacity, priorities, and delivery timelines.
• Proactively identify skill gaps, growth opportunities, and resource needs to strengthen team capabilities.
• Actively and accurately create workload estimates for sales or outside customers whom we provide ongoing development work on their behalf.

Agile Delivery & Process Excellence

• Facilitate daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions that keep the team focused and aligned.
• Maintain agile cadence and ensure all user stories are well-defined, estimable, and accurately tracked in Azure DevOps.
• Define and maintain delivery metrics (velocity, lead time, defect rate, etc.) and translate insights into concrete improvements.
• Build and manage performance dashboards to guide retrospectives and planning discussions.

Operational Improvement & Innovation

• Identify and address delivery bottlenecks across engineering, QA, and release management.
• Coach team members in agile principles and servant leadership to promote autonomy and ownership.
• Champion and measure the impact of generative AI tools (e.g., GitHub Copilot, Cursor, CodiumAI, ChatGPT Enterprise) to accelerate productivity.

Qualifications Required:

• 5+ years in agile software delivery roles, including at least 2 years as a Scrum Master.
• 2+ years of people management or development team leadership experience.
• Proven track record leading agile delivery for SaaS or B2B product engineering teams.
• Strong working knowledge of Microsoft Azure DevOps.
• Experience leveraging agile metrics to drive improvement.
• Solid understanding of Scrum, Kanban, and hybrid agile methods.
• Excellent facilitation, conflict resolution, and people management skills.

Preferred:

• Experience introducing or managing GenAI tools in engineering workflows.
• Familiarity with .NET/Azure cloud-native environments and CI/CD practices.
• Background in small, high-ownership teams modernizing legacy platforms.
• Experience working with distributed or offshore development teams.
• Relevant certifications (CSM, SAFe, PMI-ACP).

You'll Thrive Here If You Are

• A leader who elevates those around you.
• A data-driven optimizer who uses insights to make things better.
• A change agent who thrives in high-accountability environments.
• A collaborator who builds trust across technical and product teams.
• An AI-literate innovator who embraces technology to improve how work gets done.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.

Protect yourself by following these steps:

• Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
• Remember, employers will never request payment or banking information during the hiring process.
• If you receive a suspicious message, do not respond instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.

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