Solutions Engineer

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values -Integrity, Advocacy, Commitment, Inclusion, and Excellence- drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Solutions Engineer supports the design, configuration, and delivery of product and platform solutions across the enterprise. This role collaborates with product owners, business analysts, engineering teams, and external partners to ensure platforms are scalable, well-documented, and aligned with business requirements. It supports technical execution by contributing to architecture design, platform configuration, and solution documentation. The ideal candidate is early in their technical career, eager to learn, and capable of contributing to solution design, system integrations, and continuous platform improvement.

This position is not available to residents of California.

Responsibilities

Solution Design & Implementation

• Contribute to the design of scalable, maintainable system architectures under senior guidance.

• Design configurations, integrations, and workflows across enterprise platforms (CRM, CMS, eCommerce, marketing automation, analytics tools).

• Participate in vendor evaluations, RFPs, and RFIs by comparing platform capabilities and summarizing findings.

• Conduct impact assessments for new requests or changes across systems and data flows.

• Contribute to prototypes and proof-of-concepts to evaluate solution options.

Documentation & Governance

• Prepare and maintain system documentation, including architecture diagrams, integration maps, and configuration logs.

• Support compliance and governance reviews by documenting security, privacy, and data handling practices.

• Contribute to platform governance by helping maintain configuration standards, naming conventions, and best practices.

Business & Technical Analysis

• Work closely with engineering, data, and product teams to ensure solution components align with overall architectural direction and enterprise goals.

• Support the intake process by helping evaluate the complexity, effort, and dependencies of new requests.

• Partner with product owners and business analysts to ensure solution feasibility.

• Participate in sprint planning, backlog grooming, and release cycles.

Learning & Growth

• Develop knowledge of enterprise architecture frameworks and design patterns.

• Stay current with emerging technologies and recommend opportunities for adoption.

• Seek mentorship from senior architects to grow into more advanced solution design responsibilities.

Other

• Perform miscellaneous duties, as needed.

Behavioral Competencies

• Eagerness to learn, adapt, and grow under senior mentorship.

• Ability to work collaboratively with cross-functional teams and manage multiple tasks in a structured way.

Qualifications

• Ability to document technical processes, configurations, and workflows clearly and consistently.

• Foundational understanding of enterprise platforms (CRM, CMS, ERP, eCommerce, analytics).

• Strong analytical and problem-solving skills with attention to detail.

• Ability to communicate technical concepts clearly to non-technical stakeholders.

• Familiarity with APIs, integrations, and cloud services (AWS, Azure, GCP).

• Exposure to data modeling, ETL processes, or workflow automation tools.

Education and Work Experience

• Bachelor's degree preferred. Will consider candidates with a high school diploma and 6+ years of relevant work experience in lieu of a degree.

• Minimum of 4 years of experience in technical solution delivery, systems analysis, or platform configuration.

• Experience with collaboration tools like Jira, Confluence, Lucidchart, or similar.

Physical and Mental Demands

• Ability to travel up to 5% of time, may also include overnight travel.

• Work normal business hours and extended hours when necessary.

• Remain in a stationary position, often standing or sitting, for prolonged periods.

• Regular use of office equipment such as a computer/laptop and monitor computer screens.

• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job Locations US-Remote

Posted Date 1 month ago (12/23/2025 8:36 AM)

Job ID 2025-2293

# of Openings 1

Category Information Technology