Manager of Game Technology

Title: Manager of Tech Installation

Focus Area: Leadership

Direct Supervisor(s): Sr. Manager of Game Technology

Compensation: $60,000-$70,000/year *starting range* (based on experience) Plus HQ Benefits

& Bonus

Growth: Senior Management / Director Path

Location: HQ: Nashville-based, non-remote

Job Description:

As the Manager of Tech Installation, this position will focus on managing a team of technicians in

the area of Installation/Deployment. This position will be primarily responsible for upholding HQ

and Department Policies and Standards while overseeing the workflow of a team of 7+ Internal

Team Members and a network of contractors.

Hours & Schedule:
• Expected Weekly Hours: 45 - 55, plus more when traveling
• Travel Expectations: Extensive (As needed for Team Member Training, Project Demand,

or emergencies)
• Expected Schedule:
• Office: Monday - Friday (day shift)
• Installation: Monday - Friday plus weekends (depends on installation schedule,

weekend work often includes accompanying rest/off days during the upcoming

workweek)
• Emergency Travel: As needed, may include nights & weekends with extended

hours
• Oncall: Yes

Job Responsibilities:

Game Technology Team Leadership
• Manage & lead Team Members within the Tech Installation Team.
• Manage Team Resources: ADP Time Approvals, PTO and Rest Time approvals, Expense

Approvals
• Coach the team members with CGP and ensure any coaching & correction is documented

properly.
• Perform Monthly 1-on-1s with Team Members
• Maintain TEG culture within the department
• Assist in hiring and training on new team members
• Assist in the development and oversight of internal department policies and procedures
• Oversee tech vendor relationships and processes
• Manage time allocations to ensure target dates are met.
• Monitor and Ensure Budget Excellence

Product Deployment (Overseen and Performed)
• Travel on Tech Projects : Installations / Prewires / Renovations / Special Projects
• Perform Various Onsite Tasks - Examples Below
• Run Cable
• Terminate and Test Game Components and Control Panels
• Terminate and Test Fire Access Control Systems and Equipment
• Terminate and Test Audio / Video Systems
• Terminate and Test IT Systems
• Troubleshoot issues that arise
• Be the point person for all assigned tech projects
• Create the initial wire plan during the prewire for new stores while keeping in line with TEG

standards
• Wire Paths, J-hook Placements, etc
• Review plansets and perform onsite callouts for electrical plan issues
• Complete the team member selection for each project
• Lead other assigned members of the tech team and contracted vendors on assigned

projects
• Book travel and order materials for assigned projects
• Ensure travel packouts are restocked upon returning from a trip
• Organize and sort returning tech project items
• Provide detailed kickoff documentation for assigned Projects
• Travel Plan, Wiring Sheet, Camera / Speaker Layouts, Etc
• Generate daily work-flow / assignments for onsite
• Set daily schedule for all technicians on-site
• Host and take notes during a project debrief meeting
• Maintain and coordinate the execution of the list of necessary post-project action items

generated from the aforementioned debrief meeting
• Communicate tech daily progress, concerns, and needs to site-pm and leadership
• Perform component builds on occasion to stay fresh on the process
• Train / coach / develop Team Members on project policies, workflow, and skills

Job Requirements:
• 2+ years leadership experience (Management-Level or above)
• A love for escape rooms and interactive media
• Strong organizational and interpersonal skills
• Contagiously positive, can-do attitude
• Loves to "win"
• Strong organizational and interpersonal skills
• Strong communication skills - written, on the phone, in-person
• Experience leading others in an informal structure
• Proficient at spreadsheets & document creation
• General business acumen
• Ability to lift/carry up to 50 pounds individually
• Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time
• Basic Understanding of production and fabrication processes including CNC, Carpentry,

Scenic, Paint, and Controls Technology
• Understanding of architectural floor plans and general construction processes