Desktop Support Technician

2 weeks ago

Bellingham, WA, United States Trick Dog Technology Full time
Job Title: Desktop Support Technician
Location: Bellingham, WA
Hours: 16 hours per month (onsite)
Reports To: IT Manager / Tier-3 Support Team

Position Summary:
We are seeking a skilled Desktop Support Technician to provide onsite deskside support for executives and staff at our Bellingham office. This role requires a professional with excellent interpersonal and communication skills, capable of resolving IT-related issues for a variety of desktop computing resources including standalone machines, laptops, desktops, tablets, printers, peripherals, desk phones, and mobile devices.

Key Responsibilities:

  • Respond to incidents escalated to deskside support by the Tier-1 Service Desk.
  • Update tickets with actions taken and status; maintain the knowledgebase with solutions and lessons learned while executing incident and request management processes.
  • Distribute hardware and software to end users as approved, including imaging or re-imaging of computers.
  • Provide Tier-1 / Tier-2 troubleshooting for mobile devices (excluding hardware and account-specific issues) and escalate Tier-3 issues to the technical team.
  • Support meeting room and conference room technologies, escalating to Tier-3 as necessary.
  • Assist end users with training on common computer environment issues.
  • Provide Tier-1 / Tier-2 support for printer hardware, troubleshooting printer issues and escalating to Tier-3 (printer vendor) as needed.
  • Update asset inventories as equipment changes occur.
  • Provide hands-on onsite support in the server room or with Wi-Fi networking equipment as directed by Tier-3 network and server teams.
  • Assist with Intune support for activities requiring physical presence, such as device enrollment (BYOD), resolving enrollment/application issues, and coordinating with Tier-3 Intune support teams.
Qualifications:
  • Proven experience in deskside or desktop support.
  • Strong knowledge of Windows and macOS desktop environments, laptops, mobile devices, and common peripherals.
  • Familiarity with Intune, networked devices, printers, and conference room technologies.
  • Excellent interpersonal and communication skills; experience supporting executive-level staff preferred.
  • Ability to troubleshoot and escalate issues appropriately within an IT support framework.
  • Detail-oriented with strong organizational skills for asset tracking and documentation.

  • Entry Level Computer Technician

    1 week ago

    Bellingham, WA, United States Smartech Full time

    Job Description: SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on...

  • Entry Level Computer Technician

    2 weeks ago

    Bellingham, WA, United States Smartech Full time

    Job Description: SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on...

  • Entry Level Computer Technician

    2 days ago

    Bellingham, WA, United States Smartech Full time

    Job Description: SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on...

  • IT Support Systems Administrator

    2 weeks ago

    Bellingham, WA, United States Coastal Administrative Services Full time

    IT Support Systems AdministratorCoastal Administrative Services, Inc.Position SummaryThe IT Systems Administrator is a full-time, in-house technical resource responsible for managing and maintaining CAS's core IT infrastructure and providing hands-on support to employees across all departments. This role replaces the historically outsourced support model and...

  • Appliance Repair Technician Bellingham

    1 week ago

    Bellingham, WA, United States Home Alliance Full time

    Are you a professional appliance repair technician looking for a new opportunity? Are you tired of inconsistent schedules? Want to spend more time with friends and family? Then this opportunity is for you! Who we are: Home Alliance is a nationwide network of home service experts on a mission to bring world class service to every American household with the...

  • experienced - Denture Technician

    1 week ago

    Bellingham, WA, United States DCS Dental Lab Full time

    Dental Technician - Removable / Dentures (Analog)Location: Bellingham, WA - (In House Denture Clinic) Compensation: $30-$35/hour Schedule: Monday-Friday, 7:30 AM-4:30 PM Overview We are a well-established denture clinic with an in-house lab, serving our own patients and select referrals. We focus on quality craftsmanship over production volume and are...

  • experienced - Denture Technician

    2 weeks ago

    Bellingham, WA, United States DCS Dental Lab Full time

    Dental Technician - Removable / Dentures (Analog)Location: Bellingham, WA - (In House Denture Clinic) Compensation: $30-$35/hour Schedule: Monday-Friday, 7:30 AM-4:30 PM Overview We are a well-established denture clinic with an in-house lab, serving our own patients and select referrals. We focus on quality craftsmanship over production volume and are...

  • experienced - Denture Technician

    1 week ago

    Bellingham, WA, United States DCS Dental Lab Full time

    Dental Technician - Removable / Dentures (Analog)Location: Bellingham, WA - (In House Denture Clinic) Compensation: $30-$35/hour Schedule: Monday-Friday, 7:30 AM-4:30 PM Overview We are a well-established denture clinic with an in-house lab, serving our own patients and select referrals. We focus on quality craftsmanship over production volume and are...

  • HVAC Technician

    2 weeks ago

    Bellingham, WA, United States Native Energy & Technology INC Full time

    Job description Federal facilities contractor is looking for HVAC Technicians to perform preventative maintenance and repairs in government buildings. This position requires local daily travel between job sites. Locations are near Spokane, Bellingham, and Cour d'Alene Company vehicle is provided. Universal Certificate required. This position requires federal...

  • Medical Assistant/ Xray Technician

    3 days ago

    Bellingham, WA, United States Sound Pain Alliance Full time

    Medical Assistant/ Xray Technician Mt. Baker Pain Clinic located in Bellingham, Washington is seeking a skilled and compassionate Medical Assistant/X-Ray Technician to join our growing medical team. We specialize in the treatment of back, neck, and joint pain, sciatica, cancer-related pain, and other chronic pain conditions. Our mission is to help patients...