Service & Support Technician

2 days ago

Troy, OH, United States Talnt LLC Full time

About the job Service & Support Technician

Service and Support Technician (Industrial Battery Systems)

About the Role:
The Service and Support Technician provides hands-on technical service and customer support for industrial battery chargers and lithium-ion energy systems. This position focuses on troubleshooting, repairing, and maintaining equipment while ensuring outstanding customer satisfaction. The ideal candidate is a technically skilled problem solver who enjoys working in the field, supporting clients, and improving system performance through proactive maintenance and expert diagnostics.

Responsibilities:

  • Provide technical support and field service for industrial battery chargers and lithium-ion systems.
  • Perform on-site diagnostics, repairs, and preventive maintenance at customer locations.
  • Assist with installations, commissioning, and system start-ups.
  • Document service activities, repairs, and test results in the service management system.
  • Collaborate with engineering, production, and quality teams to resolve technical issues.
  • Identify opportunities for process improvement and communicate feedback to internal teams.
  • Train customers on equipment operation, safety procedures, and maintenance best practices.
  • Maintain tools, test equipment, and company assets in accordance with safety and quality standards.
Qualifications:
  • Associate degree in Electrical Engineering, Electronics, Mechatronics, or a related technical field.
  • Minimum 2 years of experience in technical support, maintenance, or field service roles, ideally with industrial or battery systems.
  • Strong electrical troubleshooting and diagnostic skills, including use of multimeters and related tools.
  • Solid understanding of electrical schematics, circuits, and system components.
  • Excellent communication and customer service skills with a professional, solution-oriented approach.
  • Proficiency in Microsoft Office and familiarity with service documentation systems.
  • Ability to travel domestically as required for on-site service calls.
Desired Qualifications:
  • Experience servicing industrial power systems, energy storage, or battery charging technology.
  • Knowledge of lithium-ion technologies and electrical safety protocols.
  • Ability to work independently in the field with minimal supervision.
  • Strong organizational and documentation skills.
  • Demonstrated commitment to customer satisfaction and continuous improvement.

  • Automotive Service Technician

    5 days ago

    Troy, OH, United States Tire Discounters Full time

    Join the Tire Discounters Family -- Drive Your Career Forward!About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths,...

  • Automotive General Service Technician

    4 days ago

    Troy, OH, United States AAA Mid Atlantic Full time

    Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Technician, you’ll perform essential maintenance services that keep our members and customers safely on the road. From tire installations...

  • Automotive General Service Technician

    4 days ago

    Troy, OH, United States AAA Mid Atlantic Full time

    Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Technician, you’ll perform essential maintenance services that keep our members and customers safely on the road. From tire installations...

  • Automotive General Service Technician

    2 days ago

    Troy, OH, United States AAA Mid Atlantic Full time

    Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Technician, you’ll perform essential maintenance services that keep our members and customers safely on the road. From tire installations...

  • Field Service Technician

    4 days ago

    Troy, OH, United States Ohio CAT Full time

    Description At Ohio CAT, we're more than just a Caterpillar dealership - we're a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don't just sell and rent heavy equipment - we keep it running strong. Job Summary As a Field Service Technician, you'll be at the heart of what we do: diagnosing, repairing, and maintaining...

  • Clinical Service Center Technician

    2 weeks ago

    Troy, OH, United States Remedi Seniorcare Holding Corporation Full time

    Description Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is...

  • Clinical Service Center Technician

    4 days ago

    Troy, OH, United States Remedi Seniorcare Holding Corporation Full time

    Description Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is...

  • Clinical Service Center Technician

    4 days ago

    Troy, OH, United States Remedi Seniorcare Holding Corporation Full time

    Description Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is...

  • Clinical Service Center Technician

    1 week ago

    Troy, OH, United States Remedi Seniorcare Holding Corporation Full time

    Description Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is...

  • Clinical Service Center Technician

    2 days ago

    Troy, OH, United States Remedi Seniorcare Holding Corporation Full time

    Description Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is...