Service Advisor

1 day ago

Euless, TX, United States Stress Free Inc Full time
Service Advisor

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

  • Greet customers and document their concerns regarding vehicle repairs
  • Advise customers on repair options and costs
  • Consult with technicians to provide accurate service outcomes
  • Inform customers about potential cost savings and warranty protections
  • Manage service center scheduling and workflow efficiently
  • Keep customers updated on service changes and vehicle readiness
  • Assist customers in deciding on repair options
  • Maintain facility cleanliness and organization

Requirements:

  • Typing speed of 40+ Words Per Minute
  • Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
  • Eligibility to work in California
  • Familiarity with repair and labor guides such as AllData or Mitchell products
  • Knowledge of the B.A.R. Write it Right standards

Why Join Us:

  • Competitive Base Pay: $55,000
  • Uncapped Monthly Bonus
  • OTE $70,000+
  • Paid time off, health, dental, and vision insurance
  • 401k with matching, referral program, and employee discounts
  • Enhance your skills in customer service and automotive industry knowledge

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you Apply today to help us redefine automotive care.

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