Customer Service Representative

2 weeks ago

Long Beach, NY, United States Catalyst Marketing Group Full time

We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way.

We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. 

What We’re Looking For:

  • Willingness to learn
  • Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred
  • Problem solving ability
  • Excitement to grow into different roles
  • Excellent communication skills

What We Offer:

  • Paid Training
  • Sign-On Bonus
  • Management Training Program
  • 401(k) match

Potential Cross-Training Opportunities In:

  • Public Speaking
  • Administrative
  • Human Resources
  • Finance / P&L

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