Bistro Attendant

2 weeks ago

Cottonwood Heights, UT, United States Courtyard by Marriott Full time
Job Title: Bistro Attendant / Server

Reports To: Restaurant Manager & Supervisor

Position Summary:

As a Bistro Attendant, you are the face of our guest experience-delivering warm, personalized, and efficient service that keeps guests coming back. You'll craft high-quality drinks and meals, engage with guests, and create a welcoming, upbeat environment. Your goal is to ensure every guest feels valued and leaves with a memorable impression.
Key Responsibilities
  • Greet every guest with genuine enthusiasm and hospitality
  • Engage in meaningful conversations to identify guest preferences and make thoughtful recommendations
  • Accurately take and enter food and beverage orders into the POS system
  • Prepare coffee beverages, specialty drinks, and food items using equipment such as espresso machines and TurboChef ovens
  • Complete all opening, running, and closing side duties according to shift assignments
  • Keep the work area clean, organized, and fully stocked
  • Ensure guest satisfaction by checking in throughout the dining experience and responding to needs promptly
  • Process payments, handle cash and credit transactions, and present checks in a timely manner
  • Collaborate and communicate effectively with teammates; support others as needed
  • Assist in food running and maintain the ability to carry multiple plates
  • Say thank you-use guest names whenever possible and invite them to return
  • Contribute to a fun, energetic work environment while maintaining professionalism
  • Be flexible and available to support other team members or departments as needed
Qualifications
  • Must be at least 21 years old (required if serving alcohol)
  • Availability to work weekends, holidays, and special events (unless approved by management)
  • Strong communication, time management, and guest service skills
  • Knowledge of alcoholic beverages and standard drink recipes
  • Familiarity with POS systems and basic math for handling transactions
  • High personal integrity and accountability
  • Ability to multitask in a fast-paced environment
  • Understanding of alcohol service laws and safety compliance
  • Willingness to learn, adapt, and have fun while working
  • Let me know if you'd like a version customized for a Marriott or Hilton property, or if you want a more formal or more casual tone.
Lifting & Physical Requirements
  • Must be able to stand and walk for extended periods (up to 8 hours per shift)
  • Must be able to bend, reach, stoop, and lift up to 25 lbs frequently and up to 50 lbs occasionally
  • Must be able to carry multiple plates and trays with balance and efficiency
  • Ability to perform repetitive tasks such as cleaning, food prep, and beverage service
  • Must be able to work in a fast-paced environment with varying noise levels and temperature changes
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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