Treatment Coordinator

1 week ago

Walnut Creek, CA, United States GEN4 Dental Full time
Company Description

Job Description

At Olympic Dental, our team is committed to helping patients of all ages achieve healthy, radiant smiles. We focus on compassionate, personalized care, taking the time to understand each patient's goals, lifestyle, and oral health needs to provide solutions that enhance both health and confidence.

We are seeking dedicated dental professionals who value patient-centered care and want to join a collaborative, growth-oriented team. Staff members play a critical role in delivering exceptional dental experiences while supporting a welcoming and professional environment.

Joining Olympic Dental means becoming part of a supportive, skilled team where your expertise is valued, your professional growth is encouraged, and your work directly impacts the smiles and well-being of our patients.

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit.

Work Schedule: Monday - Thursday 8:30 AM - 5

Compensation Range: $25 - $28 per hour based on experience

Key Responsibilities
  • Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
  • Act as a liaison or case manager between the practice and the patient.
  • Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment
  • Collect payments and copays.
  • Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
  • Ensure that patients with outstanding balances are informed of the practice's financial policy.
  • Schedule new patients within two to four days of their initial call.
  • Ensure that all patient records are current and accurate.
Qualifications
  • Dental office experienced - 2 -4 years required
  • Prior experience working with Dentrix (preferred)
By joining our team, you will have:
  • 3 weeks PTO & 8 Paid Holidays
  • Paid Parental Leave
  • Medical/Vision/Dental Benefits
  • 401k Match
  • Professional Growth and Career Advancement Opportunities

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.

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