Customer Service Representative
6 hours ago
Benefits:
401(k)
401(k) matching
Employee discounts
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer’s call, collect relevant information, and provide solutions
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Perform daily data entry of tracking numbers
respond to customer service emails
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
ShopMonkey experience a plus but not required
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
-
Customer Service Representative
4 days ago
Costa Mesa, CA, United States Ultimate LLC Full timeJob Description Leading Property Management organization is in need of a Temporary Customer Service Representative for up to 4 months, or longer. This is a HYBRID role in Tustin, Ca. The temp schedule is: hybrid schedule (Mondays and Fridays WFH, Tuesdays, Wednesday,-Thursdays in office), May do additional days onsite for training. As a Resident Experience...
-
Customer Service Representative
7 days ago
Costa Mesa, CA, United States Ultimate LLC Full timeJob Description Leading Property Management organization is in need of a Temporary Customer Service Representative for up to 4 months, or longer. This is a HYBRID role in Tustin, Ca. The temp schedule is: hybrid schedule (Mondays and Fridays WFH, Tuesdays, Wednesday,-Thursdays in office), May do additional days onsite for training. As a Resident Experience...
-
Customer Service Representative
1 day ago
Costa Mesa, CA, United States Ultimate LLC Full timeJob Description Leading Property Management organization is in need of a Temporary Customer Service Representative for up to 4 months, or longer. This is a HYBRID role in Tustin, Ca. The temp schedule is: hybrid schedule (Mondays and Fridays WFH, Tuesdays, Wednesday,-Thursdays in office), May do additional days onsite for training. As a Resident Experience...
-
Customer Service Representative I
2 weeks ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
4 days ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
5 days ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
7 days ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
2 weeks ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
4 days ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
-
Customer Service Representative I
8 hours ago
Costa Mesa, CA, United States WSP Full timeJob Description WSP is currently initiating a search for a Customer Service Representative I This position is based out of Costa Mesa, CA. Job Summary The Customer Service Representative I is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer...
