Information Management Business Partner | ServiceNow Business Analyst

2 weeks ago


Corpus Christi, TX, United States Macpower Digital Assets Edge Full time
Must-Haves:
  • High School Diploma (Proof Required at Submission).
  • Experience with ServiceNow.
  • Experience in business relationship management.
  • Strong ability to gather, analyze, and document requirements.
  • Knowledge of application rationalization and process improvement.
Nice-to-Haves:
  • General software and support analyst background.
  • Experience in feasibility studies or high-level business planning.
Responsibilities:
  • ct as the main contact between Information Management (IM) and assigned business units.
  • Identify and document business and technical requirements.
  • Recognize gaps in technical requirements and propose solutions.
  • Recommend process improvement opportunities.
  • Coordinate on unresolved non-transactional or cross-team incidents.
  • Create and submit high-level business plans through the Business Technology Vetting process.
  • Build and maintain strong business relationships at all levels.
  • Communicate project updates and requests to stakeholders.
  • Partner with business leaders and IM/HI teams to define opportunities and prioritize projects.
  • Represent IM in promoting its services and capabilities.


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