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SPORTSBOOK TICKET WRITER
2 weeks ago
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
General Accountabilities:
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
- Write Sports tickets in an accurate and timely manner.
- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
- Explain wagering rules, including betting lines and odds, and procedures to guests.
- Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements.
- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.
- Create and enter player tracking cards.
- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
Qualifications:
- High School Diploma or equivalent required;
- Minimum six (6) months of cash-handling and customer service experience required.
- Must be 21 years or older.
- General cashiering or prior money handling experience required.
- Basic math skills required;10 key experience a plus
- Ability to stand, lift, walk, bend, and stoop throughout duration of shift.
- Must be able to obtain LA gaming license.
- Excels both independently and as part of a team.
- Ability to tolerate second-hand smoke, noise, and bright lights.
- Ability to work at a fast pace in often crowded/noisy environment.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
