Order Entry Specialist
2 weeks ago
Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogt is looking for an Order Entry Specialist to join our industry leading team Enjoy excellent pay and incentives at a company where you will be recognized and rewarded
Company Overview:
Knape & Vogt Manufacturing Company is a 125-year-old company based in Grand Rapids. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.
What's In It For You?
- Benefits including Medical/Dental/Vision plus many more starting Day 1
- Competitive Pay
- Generous Paid Time Off
- 11 Paid Holidays
- 401K with Company Match
- Tuition Reimbursement
- Employee Discount Programs
- Bonus and Merit opportunities
- Timely and accurate entry and booking of Purchase Orders (POs)
- Clear understanding of PO terms, including those required for accurate PO entry to reduce exceptions and errors
- Understanding of pricing & pricing tables, promotions, and the process to verify pricing
- Works closely with cross-functional partners when customer accounts are on a hold, so orders can be booked in a timely manner
- Enter orders with standard lead time, and/or work with planning to assign ship dates for expedites and other special requests and provide order verification to customers on a timely basis
- Advanced communication to customers on order changes, acknowledgements, confirmation, and past due/ back order
- Understand and update customer records in Oracle to ensure purchase orders and acknowledgements to customers are accurate
- Communicate with customers and salespeople to resolve discrepant sales orders in a timely manner
- Understand and act on relevant Order Management EBS reports (including but not limited to one-hold, entered not booked, broken cartons, short lead-time, etc) to ensure timely entry and fulfillment of orders as well as early communication to customers, when delays are expected
- Assist with credits, returns and phone queue on an as needed basis
- Develop an understanding of KV's standard work practices, sales territory assignments, product availability and Special Pricing Agreements including fees added to pricing agreements including small order, tariff, or promotional/show pricing discounts
- Manage all daily work through Salesforce cases
- Participate in process and product training
- Work Experience: Minimum 2-years of experience in Customer Service or related field
- Computer Skills: Proficient in MS Office (Excel, Word, PowerPoint) and Outlook, Excellent Data entry skills with ability to process large amounts of information both efficiently and accurately
- Organization Skills: Strong organizational skills with ability to handle multiple priorities efficiently, effectively and accurately
- Communication Skills: Good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels, both inside and outside the organization
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Order Entry Specialist
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Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
1 day ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
2 days ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
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Order Entry Specialist
2 days ago
Grand Rapids, MI, United States Knape and Vogt Manufacturing Company Full timeCareer Opportunities with Knape and Vogt Manufacturing Company A great place to work. Careers At Knape and Vogt Manufacturing Company Current job opportunities are posted here as they become available. Do you have previous customer service or data entry experience and looking for a new opportunity to grow with a company? Knape & Vogtis looking for an Order...
