Phlebotomist Patient Services Representative

2 weeks ago

Harrington Park, NJ, United States Global Technical Talent Full time
Phlebotomist Patient Services Representative (PSR II)

Alternate/Related Job Titles:
  • Senior Phlebotomist
  • Patient Services Representative II
  • Specimen Collection Specialist
Location: Harrington Park, NJ
Onsite Flexibility: Onsite

Contract Details
  • Position Type: Contract
  • Contract Duration: 3 months
  • Start: As Soon As Possible
  • Pay Rate: $19.85 - $21.80/hr
  • Schedule:
    • Monday: 8:30 AM-5:30 PM
    • Tuesday, Thursday, Friday: 8:30 AM-4:00 PM
    • Wednesday: 8:30 AM-5:00 PM
  • Remote Eligible: No
Job Summary

The Patient Services Representative II (PSR II) provides high-level patient interaction and skilled specimen collection for diagnostic testing. This role involves phlebotomy, specimen processing, verification duties, and customer service, all performed with accuracy, professionalism, and confidentiality. The PSR II consistently demonstrates leadership behaviors and supports clinical operations across patient service centers, physician offices, and additional draw sites as needed.

Key Responsibilities
  • Perform clinical and forensic specimen collection, including venipuncture and capillary techniques.
  • Verify patient identification, demographics, and signatures to ensure accurate labeling.
  • Maintain a clean, safe, and professional patient-service environment.
  • Complete required documentation, logs, and records accurately and efficiently.
  • Work independently with minimal supervision while supporting a high-volume workload.
  • Maintain flexibility for coverage needs including weekends, holidays, on-call, and overtime.
  • Travel to multiple locations when needed; maintain reliable transportation.
  • Provide superior customer focus through open, transparent communication.
  • Maintain organizational commitment and uphold professional image standards.
  • Demonstrate adaptability, strong judgment, and decision-making within procedural guidelines.
Required Experience
  • Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
  • Two years of Patient Service Center experience preferred.
  • Customer service experience in retail or service environments preferred.
  • Keyboard/data entry experience required.
Required Education
  • High school diploma or equivalent required.
  • Medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred
    • Required only in CA, NV, and WA (not required in NJ).
Required Skills
  • Excellent phlebotomy technique across diverse patient populations.
  • Ability to provide error-free work in fast-paced environments.
  • Strong communication skills and superior customer service focus.
  • Ability to work independently and handle multiple priorities.
  • Sound judgment and decision-making within established procedures.
Preferred Skills
  • Strong organizational and multitasking ability.
  • Ability to adapt to change and evolving workflows.
  • Experience supporting multiple PSC or in-office locations.
Additional Notes (Custom Fields)
  • Full-time temporary role covering an employee on FMLA leave.
  • No hospital credentialing required.
  • COVID vaccination not required.
  • Federal contract work: No
  • Site: 24 Elm St, Harrington Park, NJ
Benefits
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About the Company

A leading provider of diagnostic information services empowering healthier lives. The organization leverages the world's largest clinical lab database to provide insights that aid disease detection, healthy lifestyle promotion, and improved healthcare decision-making. Serving millions of patients and healthcare providers, the company is committed to delivering high-quality, inclusive, and innovative care.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 companies across healthcare, finance, technology, life sciences, utilities, and more throughout the U.S. and Canada. We look forward to helping you land your next great career opportunity

Hashtag

Job Number: 25-29128
#gttqst #gttjobs

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