Circulation Services Rep

4 days ago

West Allis, WI, United States City of West Allis Full time


Description
Join Our Team at the West Allis Public Library

Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library

As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.

Why You'll Love This Role
  • You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
  • You'll work in a collaborative, friendly environment where learning and growth are encouraged
  • You'll have the chance to make a real impact by connecting people with resources that enrich their lives
What You'll Do
  • Assist patrons with checkouts, returns, and account inquiries
  • Provide guidance on library services like scanning, faxing, and self-checkout
  • Create and update patron records, issue library cards, and handle cash transactions
  • Assist with shelving items and shelf-reading for accuracy
  • Organize and prepare materials for shelving and delivery
  • Help maintain the integrity of library collections by assessing and repairing items
  • Prepare and process new materials for library collections
What You'll Bring
  • High school diploma or equivalent
  • Recent paid customer service experience, including clerical and cash handling
  • Library-related work experience or coursework is a plus
  • Strong communication and problem-solving skills
  • Ability to work with diverse groups of people
  • Attention to detail and ability to follow established guidelines
  • Availability to work 12-20 hoursa week, including night and weekends
Why Work for the City of West Allis
  • Flexible part-time schedule
  • Paid training and professional development opportunities
  • Supportive team environment
  • Opportunity to make a positive impact in your community

Ready to join a team that values service, learning, and community?

Apply today and help us make the West Allis Public Library a welcoming space for all

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