Experienced Patient Access Representative

2 weeks ago

Houston, TX, United States Protouch Staffing Full time

Experienced Bilingual Patient Access Representative $16.50/hr

Contract Location: Houston , TX 77024 Shift : Mon - Fri 8a-5p

Job Summary :

We are seeking a Experienced Patient Access Representative for a temporary 3 month contract position. The ideal candidate will have at least 2 years of current experience in a hospital or doctor's office setting and possess strong multitasking and communication skills. In this role, you will play a crucial part in ensuring a smooth patient experience by handling scheduling, insurance verification, referral experience and payment processing, while maintaining the highest standards of accuracy and professionalism.

Minimum Qualifications :

  • Education: High School Diploma or GED preferred
  • Current 2 years of experience in a doctor's office, hospital or clinic setting
  • Ability to multi-task efficiently in a fast-paced environment
  • Bilingual Preferred
  • Current TB Skin Test or Chest X-ray
Principal Accountabilities:
  • Patient Scheduling & Information Entry: Schedule patient appointments and input necessary information accurately and efficiently into the system .
  • Demographic & Financial Information: Collect and enter demographic, insurance, and financial data with a high level of accuracy.
  • Form Explanation & Signature Collection: Clearly explain required forms and obtain necessary patient or guarantor signatures.
  • Compliance & Payment Options: Ensure compliance with medical necessity regulations, establish payment arrangements, and screen patients for eligibility.
  • Insurance Verification: Verify insurance eligibility and benefits, ensuring all authorizations and notifications are completed within required timeframes.
  • Payment Posting & Receipts: Post payments in the system and generate appropriate receipts for patients.
  • Account Monitoring & Resolution: Review and resolve patient account issues in a timely manner.
  • Professional Communication: Maintain effective communication with physicians, staff, insurance companies, patients, and families.
  • EPIC EMR experience preferred.


Call or text 832-945-1719 for more information.

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