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Client Care Specialist, Veterinary Medicine
3 weeks ago
Part Time Client Service Coordinator – Veterinary Vision (Ophthalmology Specialty)
Compensation: $22–$26/hr
Veterinary Vision, a leading veterinary ophthalmology practice, is seeking a Part Time Client Service Coordinator to provide exceptional administrative support for our patients and their owners. If you deliver outstanding customer service and enjoy working in a fast-paced, specialty medical environment, we want to meet you
Why You’ll Love This Role
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Make a meaningful impact supporting pets with eye conditions
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Work closely with a compassionate, highly skilled veterinary team
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Join a specialty practice where organization and communication truly matter
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Opportunity to grow in a unique and rewarding area of veterinary medicine
Primary Responsibilities
Phone & Communication Support
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Answer and triage incoming calls with professionalism and accuracy
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Provide clients with information on ophthalmology services, scheduling, and follow-up care
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Manage emails and relay messages between clients and medical staff
Administrative & Client Service
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Schedule appointments and procedures; support daily calendar management
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Greet clients, complete check-in/out, and process payments
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Maintain accurate, confidential patient and client records
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Assist with billing, invoicing, and general administrative tasks
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Keep the reception area clean, organized, and welcoming
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Support emergency or urgent situations calmly and efficiently
The Ideal Candidate
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Exceptional customer service and communication skills
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Warm, empathetic demeanor with a genuine love for animals
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Strong organizational abilities; comfortable with multitasking
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Professional appearance, tone, and reliability
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Positive attitude and ability to stay calm under pressure
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Basic computer skills and willingness to learn veterinary software
Required Qualifications
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High school diploma or equivalent
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1+ year customer service experience (veterinary or medical preferred)
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1+ year hospitality, front desk, or call center experience
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Strong computer and data-entry skills; MS Office proficiency
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Ability to type 45+ wpm and use 10-key
Schedule
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Part-Time
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Weekends and some holidays required
Ready to join a compassionate team that helps pets see, and live, better? Apply today to Veterinary Vision
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