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Collision Center Estimator
3 weeks ago
Collision Center Estimator - Westside Lexus
Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center associates in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way. Prior experience as an estimator or in a similar customer service role is required.
Job Responsibilities
- Prepare honest, accurate and complete damage estimates for customers
- Prepare honest, accurate and complete damage estimates for customers
- Inspect damaged vehicles thoroughly using standard written procedures
- Inspect damaged vehicles thoroughly using standard written procedures
- Estimate repair costs and the anticipated time needed to complete them
- Estimate repair costs and the anticipated time needed to complete them
- Monitor repairs as they are made and track costs, labor and materials
- Monitor repairs as they are made and track costs, labor and materials
- Ensure that all work meets quality standards
- Ensure that all work meets quality standards
- Provide exceptional customer service and follow-up
- Provide exceptional customer service and follow-up
- Coordinate and communicate actions within the dealership and the collision center
- Coordinate and communicate actions within the dealership and the collision center
Qualifications and Professional Attributes
- Demonstrated ability to work professionally and courteously with customers
- Demonstrated ability to work professionally and courteously with customers
- A people-focused mindset and a passion for providing great customer service
- A people-focused mindset and a passion for providing great customer service
- Proficiency with multiline phone systems and computers
- Proficiency with multiline phone systems and computers
- Ability to work in a fast-paced work environment
- Ability to work in a fast-paced work environment
- Strong organizational and time management skills
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Professional appearance and strong work ethic
- Must be able to communicate clearly and effectively in English
- Must be able to communicate clearly and effectively in English
Education and/or Experience
High school diploma or GED
Customer service experience is a plus
What We Offer
- Comprehensive On-The-Job Training and Opportunity for Advancement
- Comprehensive On-The-Job Training and Opportunity for Advancement
- Competitive Pay Plans
- Competitive Pay Plans
- Clean Work Environment
- Clean Work Environment
- A Well-Established Company and Stellar Reputation
- A Well-Established Company and Stellar Reputation
- Vacation and Holiday Pay
- Vacation and Holiday Pay
- Medical, Dental and Prescription Drug Plans
- Medical, Dental and Prescription Drug Plans
- Life and Disability Insurance
- Life and Disability Insurance
- 401(k) Investment Plan with Employer Match
- 401(k) Investment Plan with Employer Match
- Employee Assistance Program
- Employee Assistance Program
- Tuition Assistance
- Tuition Assistance
- Voluntary Benefits and much more
- Voluntary Benefits and much more
About Our Dealership
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
Check us out on Social Media:
https://www.facebook.com/westsidelexus/
https://www.instagram.com/westsidelexus/
*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
