Recall & Referral Scheduler

5 days ago

Summerville, SC, United States Charleston Gastroenterology Specialist P Full time

Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians' practice and three nationally certified and state licensed endoscopy centers. Our team includes ten outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.

We value the health, service, and satisfaction of our patients above all else.

Job Purpose:

Recall & Referral Scheduler ensures patients are being contacted and scheduled efficiently. The Recall & Referral department will be responsible for contacting all physician recall patients and all physician referral patients to schedule an office consultation, an open access procedure or a recall procedure.

Duties: (includes, but are not limited to)

  • Calling patients and scheduling their appointments
  • Responding efficiently and accurately to patients
  • Effectively communicating with physicians, staff and patients
  • Engaging in active listening to patients
  • Utilizing software, databases, scripts, and tools appropriately
  • Adhering to all company policies and procedures
  • Flexibility is essential
  • Recall & Referral scheduler will perform other essential activities or duties as assigned on an as needed or regular basis by his/her designee
Anticipated Schedule:

Monday- Thursday 8 AM- 5 PM

Friday- 8 AM- 1 PM

Location:

2001 2nd Avenue

Suite 101

Summerville, SC 29486

Requirements:
  • Minimum Education Requirements: High School diploma or equivalent
  • 2 years experience in healthcare preferred
Skills and Abilities:
  • Knowledge of Medical Terminology
  • Work independently
  • Manage multiple priorities
  • Outstanding customer service skills
  • Experience with high patient volume
  • Excellent telephone etiquette and manner, and ability to communicate clearly and effectively
  • Ability to exercise tact under pressure
  • Ability to work in a team environment and effectively contribute as a member of a team
  • Excellent time management and organizational skills
  • Ability to express self clearly
  • Ability to act as a team member and to exhibit initiative to benefit Charleston G.I. and those it serves
  • Accuracy, integrity and professionalism
  • Ability to exhibit prompt, reasonable, reliable and sustainable attendance

  • New Graduate Registered Nurse

    2 weeks ago

    Summerville, SC, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service...

  • New Graduate Registered Nurse

    1 week ago

    Summerville, SC, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service...

  • Risk Advisor

    2 weeks ago

    Summerville, SC, United States Relation Insurance Inc Full time

    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future...

  • Risk Advisor

    6 days ago

    Summerville, SC, United States Relation Insurance Inc Full time

    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future...

  • Risk Advisor

    5 days ago

    Summerville, SC, United States Relation Insurance Inc Full time

    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future...

  • Risk Advisor

    2 days ago

    Summerville, SC, United States Relation Insurance Inc Full time

    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future...

  • FT Staff Pharmacist

    5 days ago

    Summerville, SC, United States Harris Teeter Full time

    SUMMARY: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable profit and...

  • Morning Cashier

    2 weeks ago

    Summerville, SC, United States Firehouse Subs Full time

    Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters, and our stores are full of hard-working, fun-loving people with a genuine drive for success We are currently looking for Meat Slicers to join our team! Apply now to become a part of a great team! Growth opportunities available as we expand! Our Restaurant crew members enjoy:...

  • Morning Cashier

    2 weeks ago

    Summerville, SC, United States Firehouse Subs Full time

    Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters, and our stores are full of hard-working, fun-loving people with a genuine drive for success We are currently looking for Meat Slicers to join our team! Apply now to become a part of a great team! Growth opportunities available as we expand! Our Restaurant crew members enjoy:...

  • Morning Cashier

    1 week ago

    Summerville, SC, United States Firehouse Subs Full time

    Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters, and our stores are full of hard-working, fun-loving people with a genuine drive for success We are currently looking for Meat Slicers to join our team! Apply now to become a part of a great team! Growth opportunities available as we expand! Our Restaurant crew members enjoy:...