Supervisor - FF Planning & Strategy (Steel Logistics Operations)
4 days ago
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Supervisor - FF Planning & Strategy (Steel Logistics Operations) position will be responsible for managing operations related to the new Hyundai Steel Louisiana Plant business, Equipment & Steel Product Shipments. This position will take initiative to develop new business models and routes to meet our customers' expectation and deliver all shipments to customers on time.
Responsibilities
- Manage and Coordinate Sales & Operations of Hyundai Steel Louisiana Plant
- Make sure to deliver all trucks and shipments to the customers on time
- Maintains all operation keen to customer satisfaction by providing problem-solving resources
- Solve any operational issues
- Supervise and assist team members
- Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
- Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity and performance
- Customer service, Client management to increase service satisfaction level
- Set up, Develop, Implement, and Review operational policies & procedures
- Set up accounts and system for Hyundai Steel and new customers
- Establish a working relationship and negotiate with transportation and service providers
- Analyze data to assess performance and implement on any identified process improvements
- Help develop standard operational procedure (SOP) for 2PL team
- Make sure to track and input all delivered data to the systems
- Supervising and Processing AR/AP invoices for Freight Forwarding
- Duties include, but are not limited to: data entry, record keeping, monitoring AR/AP, participating in month-end closing, and preparing audits and variance reports
- Manage all related operations in a cost-effective manner
- Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost saving and overall improvement
- Manage and monitor demurrage, detention and/or any accessorial charges
- Resolves complicated accounting issues and assists team members
- Maintains a system of controls over accounting transactions
- Backup and Support Logistics Analyst & Team members' responsibilities
- Maintains and support Logistics Analyst & team members responsibilities
- Makes and implements recommendations to improve team members' operation activities
- Providing excellent logistics solutions
- Support for all administrative tasks from management as needed
- Provide reports and information to internal customers (Operation, Accounting and others) as needed
- Support special projects requested by customers and internal managements, etc.
- Other duties as assigned
$69,000 - $78,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
Skills
- Excellent written and verbal communication skills Required
- Excellent interpersonal skills Required
- Proficient PC skills - Word, Excel, PowerPoint, Outlook, and other database management systems Required
- Organized and strong attention to detail Required
- Ability to work well under pressure and efficiently prioritize tasks Required
- H.S Diploma/G.E.D Required
- Bachelor's Degree Preferred
- 5 - 8 years of experience in Logistics, Supply Chain Management, Business Administration Required
- 6 - 9 years of experience in Logistics, Supply Chain Management, Business Administration Preferred
- 1 - 3 supervisory experience Preferred
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Possibility of domestic travel - 15%
- Stand/walk
- Carry/lift up to 15 pounds
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- This position will be located in New Orleans, LA office
- Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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