Technician - Heavy Equipment Field

5 days ago

Fort Wayne, IN, United States MacAllister Machinery Full time
Description

Position at MacAllister Machinery

Join Our Team at MacAllister Machinery

At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled Field Heavy Equipment Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.

Why Join MacAllister Machinery:
  • Positive and Inclusive Environment:
    • Be part of a positive and inclusive work environment that fosters growth and development.
  • Supportive Team:
    • Join a team that values collaboration and support, creating a rewarding workplace.
  • Access to Resources and Training:
    • Enjoy access to excellent resources and training, empowering you to enhance your skills.
  • Competitive Compensation:
    • Highlight any competitive salary or benefits package offered.
  • Professional Development:
    • Mentor opportunities for continuous learning and career growth within the company.
  • Stability:
    • MacAllister has been in business since 1945
Position Summary

The position is responsible for troubleshooting and repairing equipment and performs mechanical services on new and used equipment in the field. Engages in face-to-face customer service interaction and is also responsible for housekeeping and properly maintaining company issued vehicles, tools, and equipment.

Responsibilities
  • Follows strict safety protocols; using proper PPE as required.
  • Troubleshoot, diagnose, and repair equipment in the field.
  • Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, tracking parts charged, and parts returned.
  • Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
  • Maintains company issued equipment and tools, keeping them in good working order.
  • Adheres to all safety rules and maintains good housekeeping (5S) in the work area.
  • Keeps customers updated on status of jobs and at the end of a repair. He/she would also advise customers of any issues or stopping points that may cause a delay.
  • Must carry a company cell phone and be available 24/7.
Qualifications
  • Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair.
  • 3 to 5 years of mechanical experience with equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power train and electrical systems.
  • Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a "self-starting" ability to daily work and proactively making improvements to the work process.
  • Exhibits good problem solving and troubleshooting skills; can identify problems, solicit other's opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines.
  • Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests. Has solid understanding of how his/her individual actions impact the company's bottom line.
  • Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers.
  • CDL required.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

  • Heavy Equipment Field Technician

    5 days ago

    Fort Wayne, IN, United States West Side Tractor Sales Full time

    Join Our Team at West Side Tractor Sales! Position: Heavy Equipment Field Technician Department: Service Reports To: Service Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you're looking...

  • Heavy Equipment Operator/Laborer

    2 weeks ago

    Fort Wayne, IN, United States Genesee & Wyoming Full time

    Description SUMMARY: The person in this position works as a crew member to maintain, repair, and replace rails, ties, switches, and ballast. This position uses hand tools and operates heavy equipment. The position starts as a track maintainer, with an opportunity to qualify as a machine operator. CDL-A highly preferred RESPONSIBILITIES: Repair and rebuild...

  • Heavy Equipment Operator/Laborer

    1 week ago

    Fort Wayne, IN, United States Genesee & Wyoming Full time

    Description SUMMARY: The person in this position works as a crew member to maintain, repair, and replace rails, ties, switches, and ballast. This position uses hand tools and operates heavy equipment. The position starts as a track maintainer, with an opportunity to qualify as a machine operator. CDL-A highly preferred RESPONSIBILITIES: Repair and rebuild...

  • Technician - Diesel

    1 week ago

    Fort Wayne, IN, United States MacAllister Machinery Full time

    Description Position at MacAllister Machinery Join Our Team at MacAllister Machinery! At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking motivated and skilled Technicians to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers'...

  • Production Equipment Maintenance Technician

    1 week ago

    Fort Wayne, IN, United States Dairy Farmers of America Full time

    Dairy Farmers of America - JobID: 500#######800 [Maintenance Mechanic] As a Maintenance Technician at Dairy Farmers of America, you'll: Repair and maintain production equipment; Troubleshoot electrical and mechanical issues; Perform preventative maintenance tasks; Assist with installation of new machinery; Ensure all safety protocols are followed; Keep...

  • Diesel Technician

    2 weeks ago

    Fort Wayne, IN, United States TruckPro Full time

    TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K -- with company...

  • Field Engineer

    7 days ago

    Fort Wayne, IN, United States Universal Engineering Sciences Full time

    Overview At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose-to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative...

  • Field Engineer

    5 days ago

    Fort Wayne, IN, United States Universal Engineering Sciences Full time

    Overview At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose-to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative...

  • Field Engineer

    2 weeks ago

    Fort Wayne, IN, United States Universal Engineering Sciences Full time

    Overview At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose-to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative...

  • Field Engineer

    2 weeks ago

    Fort Wayne, IN, United States Universal Engineering Sciences Full time

    Overview At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose-to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative...