Front Desk Supervisor

1 week ago

Dania Beach, FL, United States KOLTER HOSPITALITY GROUP Full time
Overview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk operations for the hotel.

Performance Expectations:
  1. Supervise front desk operations during assigned shift.
  2. Ensure front desk staff is familiar with hotel products and services.
  3. Handle all guest issues in a courteous and efficient manner ensuring problem resolution is satisfactory.
  4. Assist guests with check in and check out processes.
  5. Ensure company policies are adhered to, relating to financial record keeping, money handling and licensing including timely and accurate reporting of financial information.
  6. Ensure daily arrival of VIP's, special request rooms, long stay guest rooms are pre-blocked in advance.
  7. Communicate with other departments to coordinate and follow up on all guest and room information.
  8. Report any items in need of repair.
  9. Follow all safety procedures while working.

Behavioral Expectations:
  • Be effective and innovative in handling and solving problems in the workplace.
  • Remain positive and helpful while working in a fast-paced environment.
  • Committed to the success and growth of the company.
  • Act honorably, even when no one is watching.
  • Eagerness to grow and/or develop within the company
  • Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify

General Requirements:

Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Knowledge and/or ability to operate a computer.

Experience: Previous hotel Front Desk experience. Experience overseeing/directing a team a plus.

Education: None

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

  • Front Desk Supervisor

    7 days ago

    Dania Beach, FL, United States SpringHill Suites DaniaFort Lauderdale Full time

    Springhill Suites by Marriott Dania Beach/Ft Lauderdale is seeking an experienced Front Desk Supervisor for their hotel. The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. Supervisory Responsibilities Directly or indirectly supervises associates and/or supervisors....

  • Front Desk Supervisor

    2 weeks ago

    Dania Beach, FL, United States SpringHill Suites DaniaFort Lauderdale Full time

    Springhill Suites by Marriott Dania Beach/Ft Lauderdale is seeking an experienced Front Desk Supervisor for their hotel. The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. Supervisory Responsibilities Directly or indirectly supervises associates and/or supervisors....

  • Front Desk Supervisor

    2 weeks ago

    Dania Beach, FL, United States SpringHill Suites DaniaFort Lauderdale Full time

    Springhill Suites by Marriott Dania Beach/Ft Lauderdale is seeking an experienced Front Desk Supervisor for their hotel. The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. Supervisory Responsibilities Directly or indirectly supervises associates and/or supervisors....

  • Front Desk Floater

    2 weeks ago

    Dania Beach, FL, United States Akam Living Services Full time

    About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration,...

  • Front Desk Floater

    2 weeks ago

    Dania Beach, FL, United States Akam Living Services Full time

    About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration,...

  • Front Desk Floater

    2 weeks ago

    Dania Beach, FL, United States Akam Living Services Full time

    About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration,...

  • Front Desk Floater

    5 days ago

    Dania Beach, FL, United States Akam Living Services Full time

    About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration,...

  • Front Desk Floater

    7 days ago

    Dania Beach, FL, United States Akam Living Services Full time

    About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration,...

  • Front Desk Supervisor

    2 weeks ago

    Palm Beach, FL, United States Palm Beach Marriott Singer Island Beach Resort & Spa Full time

    Overview Opportunity:  Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring...

  • Front Desk Supervisor

    1 week ago

    Pompano Beach, FL, United States Vacatia Full time

    Now Hiring: Front Desk Supervisor (9am to 5:30pm) | Join Our Resort Team! Location: 1704 N Ocean Blvd, Pompano Beach, FL 33062Pay Rate: $19/hr We're looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience. As a Front Desk Supervisor, you'll balance leadership and...