Current jobs related to Automotive Customer Service Advisor - Cranberry Twp, PA - Premium Velocity Auto LLC

  • Automotive Service Advisor

    6 days ago

    Cranberry Twp, PA, United States Walmart Full time

    Hourly Wage: $14 - $27 per/hour *The actual hourly rate will meet or exceed the required minimum wage for the job location. We also offer additional compensation, including annual or quarterly performance incentives, along with possible premiums ranging from $0.35 to $3.00 per hour under specific circumstances. Employment Type: Part-Time Available Shifts:...

  • Automotive Service Advisor

    1 week ago

    Vernon Twp, PA, United States C. Harper Chevrolet Cadillac Full time

    Service Advisor - C. Harper Chevrolet Cadillac (Pittsburgh's #1 Chevrolet Cadillac Dealer)Up to $5,000 Sign-On Bonus Earning Potential: Up to $120,000 annuallyLocation: Belle Vernon, PA C. Harper Chevrolet Cadillac, the largest Chevrolet Cadillac dealership in Pittsburgh, is actively seeking an experienced, high-energy Service Advisor to join our team. As...

  • Automotive Customer Service Advisor

    3 days ago

    North Huntingdon Twp, PA, United States Premium Velocity Auto LLC Full time

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles...

  • Automotive Customer Service Advisor

    2 hours ago

    West Norriton Twp, PA, United States Pep Boys Full time

    Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible...

  • Service Advisor

    3 days ago

    Cranberry Twp, PA, United States Lithia Motors Full time

    Dealership: L0294 Baierl Toyota Baierl Toyota of Cranberry Are you a top performer and consistently deliver the best numbers in your service department? Baierl Toyota has a beautiful, state-of-the-art facility, tremendous, high volume service business, and an amazing, supportive, management team! Our Service Advisors have a great opportunity to advance their...

  • Customer Service Advisor

    1 week ago

    Cranberry Twp, PA, United States WesBanco Bank Inc. Full time

    Back 1d Customer Service Advisor #21-8725 Cranberry Twp, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Cranberry Twp, PA. Market Pittsburgh Work Hours per Week 37.5 Requirements...

  • Customer Service Advisor

    1 week ago

    Cranberry Twp, PA, United States WesBanco Bank Inc. Full time

    Back 1d Customer Service Advisor #21-8725 Cranberry Twp, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Cranberry Twp, PA. Market Pittsburgh Work Hours per Week 37.5 Requirements...

  • Customer Service Advisor

    12 minutes ago

    Cranberry Twp, PA, United States WesBanco Bank Inc. Full time

    Back 7d Customer Service Advisor #21-8725 Cranberry Twp, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Cranberry Twp, PA. Market Pittsburgh Work Hours per Week 37.5 Requirements...

  • Automotive Service Technician

    1 week ago

    Penn Hills Twp, PA, United States Hawk Volkswagen of Monroeville Full time

    Hawk Volkswagen of Monroeville is seeking experienced technician(s). As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our large auto dealershipis looking for experienced, professional, and motivated individuals to join our team! Ideal...

  • Appointment Coordinator

    7 days ago

    Cranberry Twp, PA, United States Advisor Talent Solutions Full time

    Appointment Coordinator Are you looking to advance your career and truly make a difference? Are you an organized, self-motivated individual with excellent interpersonal skills? Capital A Wealth Management located in Cranberry Township, PA is looking for an Appointment Coordinator. This individual will be responsible for engaging with prospective clients...

Automotive Customer Service Advisor

2 hours ago

Cranberry Twp, PA, United States Premium Velocity Auto LLC Full time

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest

We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

  • Opportunity to increase your payrate within your first 60 days of employment
  • Paid training plus bonus incentives for completing training.
  • Cross-training across multiple roles, increasing your earning potential.
  • Career paths that offer limitless growth opportunities (in Automotive and Management)
  • Safety focused work environment to always keep you and our customers safe
  • Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials *
  • Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family *
*For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position We do not require automotive experience, but customer service/sales experience are preferred.

Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.

See full job description below

Job Summary

The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit

Job Responsibilities:
  • Greet and escort guests from their vehicles as you review their requests.
  • Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
  • Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
  • Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
  • Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
  • Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
  • Other duties as assigned by management.
Requirements:
  • Proven face-to-face customer service or sales experience.
  • Ability to perform the responsibilities of the job.
  • Able to stand for an extended period.
  • Ability to bend, stoop, reach, crawl, and climb stairs.
  • Ability to lift over 50 pounds.
  • Comfortable working in an enclosed and/or semi-outdoor environment.
  • Authorized to work in the US without sponsorship.
Qualifications:
  • Valid Driver's License preferred.
  • Excellent customer service and communication skills.
  • Keen listening and reasoning skills to capture guests' product needs.
  • Confident in overcoming objections and not afraid of rejection.
  • An energetic and positive attitude that is welcoming to guests.
  • Ability to work well in a team environment.
  • Dedication to following safety policies and procedures.
  • Willingness to undergo on the job training and a growth mindset.
  • Ability to work in a fast-paced environment while multi-tasking.
Benefits:
  • Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
  • Employer Funded Basic Life & Accidental Death Dismemberment*
  • Bonus structure for JLU Module completions within set timeframes.
  • Employee discount on parts and services
  • Additional benefits available:
    • Dental Plan and/or Vision Plan*
    • Life & Accidental Death Dismemberment and/or Accident*
    • Short-Term and Long-Term Disability*
    • Critical Illness and/or Cancer and/or Hospital Indemnity*
    • Flexible Spending Account (FSA) and/or Dependent Care FSA*
    • Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

* Full-time employees only

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.