Medical Front Desk Specialist

2 weeks ago

Jasper, AL, United States Busy Dermatology Group Full time

Benefits:

AFLAC

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Opportunity for advancement

Benefits/Perks

Top range, competitive pay

Great hours

Discount on Products and Services

Health, dental, vision, 401K

AFLAC benefits

Generous PTO

Fun and Energetic Environment

Job Summary

We are looking for a friendly, welcoming Medical Front Desk Specialist -JASPER to join our team

As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, collect copayments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking.

Major Responsibilities/Tasks:

Answers telephone calls in a courteous manner.

Uses Klara for internal and external communication with patients and staff

Schedules patient appointments and procedures according to established policies and procedures.

Obtains accurate information from patients and ensures all registration and consent forms are complete.

Checks patients in and out, collects payments and reconciles daily.

Verifies account balances and refunds for accuracy. Collects unpaid balances upon check-in.

Scans records into appropriate sections of EHR.

Monitors eFax daily. Links document to patient chart, tasks to appropriate staff for handling.

Processes release of medical records according to HIPAA policies and procedures.

Maintains organization and efficiency of front office, including office supply inventory.

Balances and manages petty cash.

Maintains patient confidentiality.

Performs other related duties as directed or assigned.

Qualifications

Minimum of two or more years of experience working as a medical receptionist

Experience with Google Workspace

EHR experience required, ModMed/EMA a PLUS

Dermatology experience a PLUS

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Knowledge of HIPAA policies and procedures

Friendly demeanor

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